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CRM - Contact View
January 30th, 2020 - Sadie Burgess
Contacts ViewFrom the Contacts List page clicking on any of the main contact field values will drill down into the Contacts View page,...
CRM - Contacts List
January 30th, 2020 - Sadie Burgess
Contacts ListThe Contacts page is accessible from the CRM section of the sidemenu and shows a grid of all contacts within the subaccount, along...
Deliverability - optimising inbox placement
January 7th, 2020 - Sadie Burgess
By bringing together our advanced infrastructure, specialist technical knowledge and leading technology and tools, we hope that e-shot™ is your...
Linking to a calendar in your emails
January 6th, 2020 - Sadie Burgess
Ever wanted a recipient of your emails to easily add one of your events to their calendar? In a few steps, this is achievable in your emails and...
CRM - Importing Contacts
November 6th, 2019 - Sadie Burgess
Importing contacts is a quick and easy way to add a larger list of contacts into e-shot. Contacts can either be imported via the API or manually...
CRM - Engagement Categories
October 30th, 2019 - Sadie Burgess
With e-shot you can keep a close eye on the health of your contact data simply and efficiently. As part of our new interface the contact management...
Where has my padding gone?
October 30th, 2019 - Sadie Burgess
I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a 1994...
Building your success with our Customer Success Team
October 24th, 2019 - Sadie Burgess
e-shot gives you a powerful set of marketing tools, but the technology is only half of the puzzle. Our Customer Success team are here to ensure you...
Glossary of Terms
October 16th, 2019 - Harry Thomas
Glossary of termsA/B split test: An optimisation technique that divides a contact list in smaller ‘splits’ then sends a user defined variation of...
Email Forensics
October 15th, 2019 -
Email Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after sending...
Campaigns - Date driven campaigns
October 7th, 2019 - Sadie Burgess
CampaignsThe Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...
Campaigns - SMS
October 7th, 2019 - Sadie Burgess
CampaignsThe Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...
Campaigns - Split Test campaigns
October 7th, 2019 -
CampaignsThe Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...
Suggestions and Feedback
September 24th, 2019 - Sadie Burgess
At e-shot we are always striving to improve and support our customers. If you have any feedback on the platform or have a suggestion you think...
Settings FAQs
September 24th, 2019 - Sadie Burgess
Is there a limit on how many users I can create? e-shot has absolutely no limits on users per account or sub-account. How to add or edit a...
Campaigns FAQs
September 24th, 2019 - Sadie Burgess
Why is the Send or Activate button for my campaign greyed out? Your campaign isn't yet ready to be activated for sending out yet. There may be...
Design FAQs
September 24th, 2019 - Sadie Burgess
Can multiple users edit one design at the same time? No, only one user should access a design at a given moment and you should not use multiple...


