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CRM - Contact View

CRM

CRM - Contact View

January 30th, 2020 - Sadie Burgess

Contacts ViewFrom the Contacts List page clicking on any of the main contact field values will drill down into the Contacts View page,...

CRM - Contacts List

CRM

CRM - Contacts List

January 30th, 2020 - Sadie Burgess

Contacts ListThe Contacts page is accessible from the CRM section of the sidemenu and shows a grid of all contacts within the subaccount, along...

Deliverability - optimising inbox placement

Deliverability

Deliverability - optimising inbox placement

January 7th, 2020 - Sadie Burgess

By bringing together our advanced infrastructure, specialist technical knowledge and leading technology and tools, we hope that e-shot™ is your...

Linking to a calendar in your emails

Designs

Linking to a calendar in your emails

January 6th, 2020 - Sadie Burgess

Ever wanted a recipient of your emails to easily add one of your events to their calendar? In a few steps, this is achievable in your emails and...

CRM - Importing Contacts

CRM FAQs

CRM - Importing Contacts

November 6th, 2019 - Sadie Burgess

Importing contacts is a quick and easy way to add a larger list of contacts into e-shot. Contacts can either be imported via the API or manually...

CRM - Engagement Categories

CRM

CRM - Engagement Categories

October 30th, 2019 - Sadie Burgess

With e-shot you can keep a close eye on the health of your contact data simply and efficiently. As part of our new interface the contact management...

Where has my padding gone?

Designs FAQs

Where has my padding gone?

October 30th, 2019 - Sadie Burgess

I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a 1994...

Building your success with our Customer Success Team

Customer Success

Building your success with our Customer Success Team

October 24th, 2019 - Sadie Burgess

e-shot gives you a powerful set of marketing tools, but the technology is only half of the puzzle. Our Customer Success team are here to ensure you...

Glossary of Terms

FAQs Customer Success

Glossary of Terms

October 16th, 2019 - Harry Thomas

Glossary of termsA/B split test: An optimisation technique that divides a contact list in smaller ‘splits’ then sends a user defined variation of...

Email Forensics

Designs FAQs Analytics

Email Forensics

October 15th, 2019 -

Email Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after sending...

Settings

Settings

Settings

October 9th, 2019 -

Settings OverviewUseful for both the account administrator and users of the account, the Settings page is split into 6 tabs for an account...

Reports

Analytics

Reports

October 9th, 2019 - Sadie Burgess

Reports Overview

Campaigns - Date driven campaigns

Campaigns

Campaigns - Date driven campaigns

October 7th, 2019 - Sadie Burgess

CampaignsThe Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...

Campaigns - SMS

Campaigns

Campaigns - SMS

October 7th, 2019 - Sadie Burgess

CampaignsThe Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...

Campaigns - Split Test campaigns

Campaigns

Campaigns - Split Test campaigns

October 7th, 2019 -

CampaignsThe Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...

Suggestions and Feedback

Customer Success FAQs

Suggestions and Feedback

September 24th, 2019 - Sadie Burgess

At e-shot we are always striving to improve and support our customers. If you have any feedback on the platform or have a suggestion you think...

CRM FAQs

FAQs CRM

CRM FAQs

September 24th, 2019 - Sadie Burgess

How do I add a list of contacts into e-shot? If you need to add a large list into e-shot, you can easily upload a file into the system using our...

Settings FAQs

Settings FAQs

Settings FAQs

September 24th, 2019 - Sadie Burgess

Is there a limit on how many users I can create? e-shot has absolutely no limits on users per account or sub-account.  How to add or edit a...

Campaigns FAQs

FAQs Campaigns

Campaigns FAQs

September 24th, 2019 - Sadie Burgess

Why is the Send or Activate button for my campaign greyed out? Your campaign isn't yet ready to be activated for sending out yet. There may be...

Design FAQs

Designs FAQs

Design FAQs

September 24th, 2019 - Sadie Burgess

Can multiple users edit one design at the same time? No, only one user should access a design at a given moment and you should not use multiple...