Onboarding

Onboarding

Software and a service. We're here to help you succeed

Recruitment agencies
RECRUITMENT AGENCIES
Publishers
PUBLISHERS
Marketing agencies
MARKETING AGENCIES
Free email healthcheck
FREE EMAIL HEALTHCHECK

Best practice and practical help

e-shot™ gives you a powerful set of marketing tools, but the technology is only half of the puzzle. Our Customer Success team are here to ensure you have a great experience from day one. As we learn more about your business and your objectives, you can expect lots of help and advice. Our team are all experts in digital marketing and continually seek to add value. Experience this for yourself at one of our free, best practice workshops.

Best practice events

example onboarding plan
Project management

Project management

With a good understanding of your objectives, the Customer Success team will manage your onboarding as a project to ensure everything is set up as it needs to be when it needs to be. Once your first campaigns have been launched, you will receive a report and recommendations for further optimisation.


Introductory training

Introductory training

Learn the basics and then learn the specific tools that you will need to deliver on your objectives. We also regularly run public sessions for new users and for those who wish to refresh their understanding.


Data migration

Data migration

You will normally bring data from another system. The team will help you to integrate or import and manage things like segmentation and suppression lists.


Design & Templates

Design & Templates

e-shot caters for every level of skill from simple drag and drop through to dynamic HTML. As part of your setup, we can teach you how to create great looking designs that work well on desktop or mobile or we can build them for you.


Integration

Integration

Integration is often oversimplified in digital marketing. By ensuring the correct data flows and objects are mapped between your systems and ours, you can intelligently segment and track contacts between the digital and the real world. Our in-house team can help scope, build and deploy standard or bespoke integrations including test and UAT phases.


Reactive and proactive

Reactive and proactive

The Customer Success team are on hand via email, phone and live chat to help you. If you get stuck, help is on hand. We also monitor new customers and will proactively contact you if we spot issues with your initial designs or campaigns.


 

Case study

Executive Grapevine

Driving deliverablity and engagement to building brand advocates and increasing ROI   

“e-shot™ is easy to use, straightforward and highly functional. It has been brilliant for our company. The API is well ahead of the game and the developers got things done extremely quickly. In fact, the IT support and technical support in general is outstanding”

Full story

Solutions

Request a demo

Request a demo

Take a look at the platform in action and get the low down on how it will specifically help your business

Request a demo