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In this article we will outline the ways you are able to embed and sign-up form onto your website. The options described below are based on the...

We often get asked if it’s possible to share a design whether that be internally for proofing or for sharing on social media. This article explains...

On the face of it, one would assume that the open rate, or display rate in e-shot terminology, is the number of people who open/display your email....

e-shot supports Single sign-on (SSO) via Microsoft.If you wish to use Microsoft to sign in to e-shot, simply use the same email address for your...

What is the GDPR? The GDPR, or General Data Protection Regulation, is a European privacy law that went into effect in May 2018. It regulates how...

In account settings, users can see a payment tab.  Here it is possible to set up a direct debit instruction or make a payment by credit card...

To enhance your account's security, set up two-factor authentication. Two-factor authentication (2FA) requires two forms of identification to...

What is the e-shot customer referral scheme? Existing e-shot customers can earn rewards by recommending our solutions to others.How do I refer...

Users can also click the "Forgotten Pasword" link on the login screen to instigate a password reset. 

Retargeting, also known as remarketing, is a form of online advertising that can help you keep your brand in front of bounced traffic after they...

A sub-account provides an ethical wall in your e-shot database between contacts, designs, campaigns and reports. It is designed to provide an...

Your bounce rate is the percentage of email addresses that your campaign could not be delivered to. Email providers and cyber-security platforms...

Sometimes, email addresses will become undeliverable due to erroneous bounce reasons being reported back by the recipient’s email server. e-shot...

Every e-shot customer is given a dedicated sending domain and IP address as part of your subscription. These  are two of the two technical elements...

I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a 1994...

Glossary of terms

Send Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after sending...

After bulk importing contacts, my group is still showing as zero. What went wrong?Assuming you have not reached your contact limit, this is...

Is there a limit on how many users I can create?e-shot™ has absolutely no limits on users per account.How do I include the edit profile message on...