Help
Request a Marketing Cloud Demo
Request a call back
Best Practice advice
Check out our events and webinars
CRM: Deleting contacts and groups
January 26th, 2021 - Sadie Burgess
When a contact is deleted in e-shot; manually, in bulk or via the API, it begins a period of 30-day ‘Soft delete’ status.
As a Soft...
Branding: How to add/manage custom fonts for use in Smart Editor
January 26th, 2021 - Sadie Burgess
In Smart Editor you have the choice of standard fonts ie Arial, Time NR etc, non-standard font ie Open Sans, etc and custom fonts which you can...
Saved Filters
January 17th, 2021 - Sadie Burgess
If you would like to filter across either contacts, groups or accounts you can find the tool to build your desired filters in the CRM menu.
Managing your data protection responsibilities with e-shot
January 15th, 2021 - Sadie Burgess
What is the GDPR?
The GDPR, or General Data Protection Regulation, is a European privacy law that went into effect in May 2018. It regulates how...
Making a payment
January 14th, 2021 - Sadie Burgess
In account settings, users can see a payment tab.
Here it is possible to set up a direct debit instruction or make a payment by credit...
The e-shot API
January 8th, 2021 - Sadie Burgess
The Rest API document provides you with details of the requests that can be made to the API to retrieve or commit data to the e-shot™ marketing...
API Call examples
January 8th, 2021 - Sadie Burgess
11 most common endpoints
The following are the most common API endpoints clients tend to make within the system:
1. Query...
Our services after the UK leaves the EU
December 11th, 2020 - Sadie Burgess
The UK is set to leave the EU on 31st December 2020. In light of the upcoming end of the transition period we wanted to provide clarity to our...
Introducing 2 Factor Authentication
November 12th, 2020 - Sadie Burgess
To enhance your account's security, set up two-factor authentication. Two-factor authentication (2FA) requires two forms of identification...
Adding personalisation, custom fields information and other useful *variables* to your email message
November 12th, 2020 - Sadie Burgess
Personalisation variables
It is possible to use any e-shot field as a variable, whether it is a standard or custom field i.e....
Campaigns - Control the speed of your email send
November 2nd, 2020 - Sadie Burgess
Our Send Speed feature gives email marketers the ability to control the speed at which their campaigns are sent. By setting a number of sends...
Installing e-shot's Web Tracking on your website
October 19th, 2020 - Sadie Burgess
It is simple to install e-shot’s Web Tracking code.
We will provide you with a unique javascript that needs to be placed in the Head of...
e-shot Referral Scheme FAQs
August 20th, 2020 - Sadie Burgess
What is the e-shot customer referral scheme?
Existing e-shot customers can earn rewards by recommending our solutions to...
Design Studio
July 23rd, 2020 -
Design Studio Overview
The Design Studio contains all of the messages that have been previously created using any of the six message...
HTML for Email guidelines
July 23rd, 2020 -
There are a few HTML ground rules, that need to be followed. This should be considered for:
HTML you upload into the HTML Upload...
Design Studio - Drag and Drop
July 14th, 2020 - Sadie Burgess
Design Studio Overview
The Design Studio contains all of the messages that have been previously created using any of the six message...
Overview: June Release
June 17th, 2020 - Sadie Burgess
Security & Performance enhancements:
IP restriction for API access – you can now restrict API access to your account to...
Checking the links in Drag and Drop email designs (link validation)
June 17th, 2020 - Sadie Burgess
Your call to action is arguably the most important thing within your email design so it is critical that the links that you place within your...
Archiving Reports
June 17th, 2020 - Sadie Burgess
By default, campaigns older than 12 months are automatically placed within the archive.
This archive is accessible by clicking the...
Lawful basis for processing data and the evidence required
June 12th, 2020 - Sadie Burgess
The lawful basis for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever you process personal...
.png){kind=icon}
