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CRM - Accounts List

Help Articles

CRM - Accounts List

January 31st, 2020 - Mark Hawkins

Accounts List

Accounts are a Marketing Cloud feature and the Accounts page is accessible from the CRM sidemenu. The page displays the account...

CRM - Accounts View

Help Articles

CRM - Accounts View

January 31st, 2020 - Mark Hawkins

Accounts View

The accounts view page shows a summary of the account information at the top of the page, along with a breakdown of...

Domain management is all part of the service

Deliverability

Domain management is all part of the service

January 30th, 2020 - Dan Hare

Every e-shot customer is given a dedicated sending domain and IP address as part of your subscription. These  are two of the two technical...

CRM - Contact View

Help Articles

CRM - Contact View

January 30th, 2020 - Mark Hawkins

Contacts View

From the Contacts List page clicking on any of the main contact field values will drill down into the Contacts View page,...

CRM - Contacts List

Help Articles

CRM - Contacts List

January 30th, 2020 - Mark Hawkins

Contacts List

The Contacts page is accessible from the CRM section of the sidemenu and shows a grid of all contacts within the subaccount, along...

Half of the internet is blacklisted

Deliverability

Half of the internet is blacklisted

January 24th, 2020 - Dan Hare

We recently noticed that our email forensics were detecting a very large number of blacklisted URLs in emails being sent from our...

The e-shot Rest API

Help Articles

The e-shot Rest API

January 21st, 2020 - Sadie Burgess

The Rest API document provides you with details of the requests that can be made to the REST API to retrieve or commit data to the e-shot™...

Deliverability - optimising inbox placement

Deliverability

Deliverability - optimising inbox placement

January 7th, 2020 - Sadie Burgess

By bringing together our advanced infrastructure, specialist technical knowledge and leading technology and tools, we hope that e-shot™ is your...

Linking to a calendar in your emails

Help Articles

Linking to a calendar in your emails

January 6th, 2020 - Bart Tutaj


Ever wanted a recipient of your emails to easily add one of your events to their calendar? In a few steps, this is achievable in your...

Media queries, short and simple

Help Articles

Media queries, short and simple

November 20th, 2019 - Bart Tutaj

Media queries, short and simple

Media queries usually play a crucial role in enabling your HTML email to be mobile responsive. It is...

Resizing images for use in e-shot™’s Drag & Drop

Help Articles

Resizing images for use in e-shot™’s Drag & Drop

November 20th, 2019 - Bart Tutaj

Have you ever prepared a beautiful, sharply-focused photograph for use in your Drag & Drop email, only to find that it appears stretched in...

CRM - Importing Contacts

Feature Updates

CRM - Importing Contacts

November 6th, 2019 - Sadie Burgess

Contacts can either be entered into e-shot™ through our API, or imported through the e-shot™ UI using a CSV, XLS or XLSX file.  Importing...

CRM - Engagement Categories

Feature Updates

CRM - Engagement Categories

October 30th, 2019 - Sadie Burgess

With e-shot you can keep a close eye on the health of your contact data simply and efficiently. As part of our new interface the contact...

Where has my padding gone?

Help Articles

Where has my padding gone?

October 30th, 2019 - Bart Tutaj

I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a...

Building your success with our Customer Success Team

Customer Success

Building your success with our Customer Success Team

October 24th, 2019 - Sadie Burgess

e-shot™ gives you a powerful set of marketing tools, but the technology is only half of the puzzle. Our Customer Success team are here to ensure...

Glossary of Terms

Help Articles

Glossary of Terms

October 16th, 2019 - Abbly Fernandes

Glossary of terms

Preference Centre

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Preference Centre

October 15th, 2019 - Abbly Fernandes

The e-shot™ Preference Centre allows recipients to subscribe to topics of interest that control the types of emails they are sent by e-shot™...

Send Forensics

Help Articles

Send Forensics

October 15th, 2019 - Abbly Fernandes

Send Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after...

Settings

Help Articles

Settings

October 9th, 2019 - Abbly Fernandes

Settings Overview

Useful for both the account administrator and users of the account, the Settings page is split into 6 tabs for an...

Reports

Help Articles

Reports

October 9th, 2019 - Abbly Fernandes

Reports Overview

The Reports section of e-shot™ displays statistics of engagement of campaigns previously sent from e-shot™. Within a full...

Solutions

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Email marketing healthcheck

We are confident that we can help you, which is why we offer a free healthcheck to identify potential issues with your current programme and free advice on things that could be done to improve it.

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