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Adding personalisation, custom fields information and other useful *variables* to your email message
November 12th, 2020 - Sadie Burgess
Personalisation variables
It is possible to use any e-shot field as a variable, whether it is a standard or custom field i.e....

Campaigns - Control the speed of your email send
November 2nd, 2020 - Sadie Burgess
Our Send Speed feature gives email marketers the ability to control the speed at which their campaigns are sent. By setting a number of sends...

Installing e-shot's Web Tracking on your website
October 19th, 2020 - Sadie Burgess
It is simple to install e-shot’s Web Tracking code.
We will provide you with a unique javascript that needs to be placed in the Head of...

e-shot Referral Scheme FAQs
August 20th, 2020 - Sadie Burgess
What is the e-shot customer referral scheme?
Existing e-shot customers can earn rewards by recommending our solutions to...

Design Studio
July 23rd, 2020 - Bart Tutaj
Design Studio Overview
The Design Studio contains all of the messages that have been previously created using any of the six message...

HTML for Email guidelines
July 23rd, 2020 - Bart Tutaj
There are a few HTML ground rules, that need to be followed. This should be considered for:
- HTML you upload into the HTML...

Design Studio - Drag and Drop
July 14th, 2020 - Sadie Burgess
Design Studio Overview
The Design Studio contains all of the messages that have been previously created using any of the six message...

Overview: June Release
June 17th, 2020 - Sadie Burgess
Security & Performance enhancements:
- IP restriction for API access – you can now restrict API access to your account to specific...

Checking the links in Drag and Drop email designs (link validation)
June 17th, 2020 - Sadie Burgess
Your call to action is arguably the most important thing within your email design so it is critical that the links that you place within your...

Archiving Reports
June 17th, 2020 - Sadie Burgess
By default, campaigns older than 12 months are automatically placed within the archive.
This archive is accessible by clicking the...

Lawful basis for processing data and the evidence required
June 12th, 2020 - Sadie Burgess
The lawful basis for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever you process personal...

Settings: User management
June 4th, 2020 - Sadie Burgess
In the settings section, account administrators are able to setup multiple users within an account or subaccount, each with specific permissions...

How do I reset my password?
June 4th, 2020 - Sadie Burgess
Users can also click the "Forgotten Pasword" link on the login screen to instigate a password reset.

COVID-19: Service Update
May 5th, 2020 - Sadie Burgess
We are closely monitoring the COVID-19 outbreak and following the advice of the UK Government.
We have taken additional steps to...

e-shot add-in for Microsoft Outlook
May 4th, 2020 - Sadie Burgess
See real-time email campaign and website interactions and track lead engagement - all from within your inbox.
e-shot for Outlook helps you...

Creating a single question survey
April 29th, 2020 - Sadie Burgess
Single question surveys are easy to assemble and a convenient way to get insight into your contacts views. And as it is only one question it is...

How to use e-shot for re-targeting
March 8th, 2020 - Sadie Burgess
Retargeting, also known as remarketing, is a form of online advertising that can help you keep your brand in front of bounced traffic after they...

Using sub-accounts as part of your data management process
March 6th, 2020 - Sadie Burgess
A sub-account provides an ethical wall in your e-shot database between contacts, designs, campaigns and reports. It is designed to provide an...

Understanding bounces
March 6th, 2020 - Sadie Burgess
Your bounce rate is the percentage of email addresses that your campaign could not be delivered to.
Some bounces are a result...

Custom Reports
February 21st, 2020 - Sadie Burgess
There are 3 types of reports available through Custom Reports:
- Standard reports are available to everyone and divided into...