Help

When designing emails, you should give your recipients multiple ways to contact you, for feedback, or suggestions, adding an email address which...

In this article, we will cover the set up needed on e-shot to use the integration with Microsoft Teams. If you are looking for a full set up guide,...

In this help article we will go through all the steps necessary to setup your integration between e-shot and Microsoft Teams: an integration great...

In this article, we will cover the set up needed on Microsoft Teams to use its integration to e-shot. If you are looking for a full set up guide,...

The Automated Series campaign allows you to set a series of steps which will automatically do the work for you, once it’s been activated. Common...

In this article we will be looking at Automated Series campaigns and how you can view the contacts progress through your series’ steps as well as...

In this help article we will go through how to use JSON files to customise your forms and how they can be used to reach different targeted...

The Recurrent campaign type allows you to either set up a repeating, scheduled campaign to send at a frequency of your choice. Examples include a...

The first e-shot release of 2025 is here! On Monday 10th March we released a product update. In this release alongside the usual minor enhancements...

On Thursday 12th December, e-shot saw its latest and last feature update for 2024! The key mention for this release is the introduction of SMS...

On Thursday 3rd October, e-shot saw its latest feature update. This release saw further enhancements to both the new campaigns and new analytics...

This help article will run through everything you need know about the new looking analytics page, however, please note the features and...

In this article we will cover the new look full reports page of the analytics section in e-shot. Please note the same functionality you’re used to...

On Thursday 19th September, e-shot saw its latest feature update. Following on from July’s release, a major piece of work that went into this...

In this help article we will delve into how tags can be set on your campaign and used to benchmark your campaigns. Benchmarking is a new feature...

On Thursday 18th July, as part of e-shot's latest release, the analytics page within the platform has had a complete UI overhaul. As part of...

On Thursday 18th July, e-shot saw its latest feature update. A release that sees changes to some of e-shot's most used areas, the templates...

On Thursday 13th June, e-shot saw its latest feature update. This release was predominately focused on minor fixes and enhancements, however there...

The ‘New single send campaign’ offers the same functionality as the legacy single send campaign but with an improved overall user experience.  New...

On Thursday 18th April, e-shot saw its second release of 2024. A small release which focused predominantly on minor fixes and enhancements to the...