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Forms: Sign-up forms

Forms: Sign-up forms

January 19th, 2022 - Sadie Burgess

To grow your subscriber base, you need somewhere that new subscribers can sign up. To manage your forms, go to the forms section in the main menu...

Send Preferences: From name and address

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Send Preferences: From name and address

January 18th, 2022 - Sadie Burgess

Each message you send out has both the sender and from address. The sender domain is what the receiving email server sees when initiating the...

Security Update: Apache log4j

Security Update: Apache log4j

December 15th, 2021 - Sadie Burgess

On 9th December 2021 it was confirmed that there are critical vulnerabilities in the Apache log4j product.Log4shell is a critical vulnerability in...

Smart Editor: Using Banners

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Smart Editor: Using Banners

November 29th, 2021 - Sadie Burgess

The banner is the first element of your email that your recipients see. It is the primary position to get your message across. Smart editor allows...

Deliverability Dashboard: Engagement Deep Dive

Deliverability Help Articles

Deliverability Dashboard: Engagement Deep Dive

November 19th, 2021 - Sadie Burgess

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

Deliverability Dashboard

Help Articles Deliverability

Deliverability Dashboard

November 17th, 2021 - Sadie Burgess

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

Smart Editor: Creating a single question survey

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Smart Editor: Creating a single question survey

November 17th, 2021 - Sadie Burgess

Single question surveys are easy to assemble and a convenient way to get insight into your contacts views. And as it is only one question it is...

How does e-shot measure email opens and displays? 

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How does e-shot measure email opens and displays? 

September 22nd, 2021 - Sadie Burgess

On the face of it, one would assume that the open rate, or display rate in e-shot terminology, is the number of people who open/display your email....

e-shot training update – Autumn 2021

e-shot training update – Autumn 2021

September 10th, 2021 - Sadie Burgess

e-shot has been purposely designed to be simple to use, but it is also a feature rich platform used by a variety of customers in a variety of...

Sign in with Microsoft

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Sign in with Microsoft

July 23rd, 2021 - Sadie Burgess

e-shot supports Single sign-on (SSO) via Microsoft.If you wish to use Microsoft to sign in to e-shot, simply use the same email address for your...

Settings: User management

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Settings: User management

July 22nd, 2021 - Sadie Burgess

In the user and permissions section of the settings page, account administrators are able to set up multiple users within an account or...

e-shot status page and maintenance notifications

e-shot status page and maintenance notifications

July 20th, 2021 - Sadie Burgess

You can now check to see the e-shot platform health at any time. On our Service Status page you can check the health status...

Smart Editor: Applying anchor tags

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Smart Editor: Applying anchor tags

June 2nd, 2021 - Sadie Burgess

Anchor tags are used to allow readers to easily travel to a specific piece of content – which is particularly useful when your email is a bit...

Smart Editor: Image Management

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Smart Editor: Image Management

May 19th, 2021 - Sadie Burgess

Image block allows you to add images in PNG, JPG, or GIF formats.Images can be uploaded to different galleries depending on how they are...

Smart Editor: Building menus

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Smart Editor: Building menus

March 15th, 2021 - Sadie Burgess

Smart Editor offers three kinds of menus: Links, icons,  links with icons. To create a menu in an email with our editor, drag-and-drop the basic...

Smart Editor: Let’s get social

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Smart Editor: Let’s get social

March 9th, 2021 - Sadie Burgess

Social media is integral to many people’s lives and a place where your customers are likely to engage with your brand – so let’s make it easy for...

Smart Editor: Overview

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Smart Editor: Overview

January 29th, 2021 - Sadie Burgess

Once you have done the preliminary steps setting up your new design, you can launch the Smart Editor. Our step buy step guide on Setting up your...

Smart Editor: Understanding the email design layout

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Smart Editor: Understanding the email design layout

January 28th, 2021 - Sadie Burgess

The structure of Smart Editor emails is based on the HTML table layout.The core elements of the email are stripes that may contain an unlimited...

Smart Editor: Creating a new design

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Smart Editor: Creating a new design

January 28th, 2021 - Sadie Burgess

Before you can start designing an email using the Smart Editor you must name the design, set the sender details and write the subject line.  First...

Smart Editor: Structures and containers, and how to use them

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Smart Editor: Structures and containers, and how to use them

January 28th, 2021 - Sadie Burgess

StructuresA stripe is a top element in the email hierarchy. There are structures in each stripe.To add a structure, you can drag and drop it from...