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When a contact is deleted in e-shot; manually, in bulk or via the API, it begins a period of 30-day ‘Soft delete’ status.As a Soft delete, the...

In Smart Editor you have the choice of standard fonts ie Arial, Time NR etc, non-standard font ie Open Sans, etc and custom fonts which you can add...

If you would like to filter across either contacts, groups or accounts you can find the tool to build your desired filters in the CRM menu.

What is the GDPR? The GDPR, or General Data Protection Regulation, is a European privacy law that went into effect in May 2018. It regulates how...

In account settings, users can see a payment tab.  Here it is possible to set up a direct debit instruction or make a payment by credit card...

The Rest API document provides you with details of the requests that can be made to the API to retrieve or commit data to the e-shot™ marketing...

The UK is set to leave the EU on 31st December 2020. In light of the upcoming end of the transition period we wanted to provide clarity to our...

To enhance your account's security, set up two-factor authentication. Two-factor authentication (2FA) requires two forms of identification to...

Personalisation variablesIt is possible to use any e-shot field as a variable, whether it is a standard or custom field i.e....

Our Send Speed feature gives email marketers the ability to control the speed at which their campaigns are sent. By setting a number of sends per...

It is simple to install e-shot’s Web Tracking code.We will provide you with a unique javascript that needs to be placed in the Head of your...

What is the e-shot customer referral scheme? Existing e-shot customers can earn rewards by recommending our solutions to others.How do I refer...

There are a few HTML ground rules, that need to be followed. This should be considered for: HTML you upload into the HTML Upload and Dynamic HTML...

Security & Performance enhancements:IP restriction for API access – you can now restrict API access to your account to specific IP...

By default, campaigns older than 12 months are automatically placed within the archive. This archive is accessible by clicking the Archived tab on...

The lawful basis for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever you process personal...

Users can also click the "Forgotten Pasword" link on the login screen to instigate a password reset. 

We are closely monitoring the COVID-19 outbreak and following the advice of the UK Government.We have taken additional steps to ensure continuity...

See real-time email campaign and website interactions and track lead engagement - all from within your inbox.e-shot for Outlook helps you...

Retargeting, also known as remarketing, is a form of online advertising that can help you keep your brand in front of bounced traffic after they...