Help

Within e-shot you have a few ways to segment your data (contacts). In this help document, we will be covering some of the main ways you can do so....

We often get asked if it’s possible to share a design whether that be internally for proofing or for sharing on social media. This article explains...

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

On the face of it, one would assume that the open rate, or display rate in e-shot terminology, is the number of people who open/display your email....

By default, campaigns older than 12 months are automatically placed within the archive. This archive is accessible by clicking the Archived tab on...

Your bounce rate is the percentage of email addresses that your campaign could not be delivered to. Email providers and cyber-security platforms...

There are 3 types of reports available through Custom Reports:Standard reports are available to everyone and divided into categories e.g. contacts...

Send Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after sending...

Reports Overview

What is a Hardbounce?A hardbounce is a failure in the delivery of an email due to the recipient's email address encountering a fatal, and...