Help

The tagging feature allows you to easily organise and manage your designs and campaigns by applying specific tags that can also be used for...

In this article we will be looking at Automated Series campaigns and how you can view the contacts progress through your series’ steps as well as...

This help article will run through everything you need know about the new looking analytics page, however, please note the features and...

In this article we will cover the new look full reports page of the analytics section in e-shot. Please note the same functionality you’re used to...

In this help article we will delve into how tags can be set on your campaign and used to benchmark your campaigns. Benchmarking is a new feature...

On Thursday 18th July, as part of e-shot's latest release, the analytics page within the platform has had a complete UI overhaul. As part of...

Within e-shot you have a few ways to segment your data (contacts). In this help document, we will be covering some of the main ways you can do so....

We often get asked if it’s possible to share a design whether that be internally for proofing or for sharing on social media. This article explains...

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

On the face of it, one would assume that the open rate, or display rate in e-shot terminology, is the number of people who open/display your email....

By default, campaigns older than 12 months are automatically placed within the archive. This archive is accessible by clicking the Archived tab on...

What is a bounce? First, let's explain what a bounce is. In simple terms, a bounce is an email message that gets rejected by a mail server....

In the analytics section of e-shot, you will find ‘custom reports'. In this section, there are several reports available to you, split into...

Sometimes, email addresses will become undeliverable due to erroneous bounce reasons being reported back to e-shot by the recipient’s email server....

Email Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after sending...

Reports Overview

What is the definition of a display? A display means the contact has opened your email. To find out more about how e-shot measures opens and...