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Enabling passkeys: User guide

Settings

Enabling passkeys: User guide

November 10th, 2025 - Harry Thomas

Passkeys and e-shot e-shot introduced passkeys for 2 main reasons Our commitment to enhance security and protection of users and their data Easy...

Social share

Campaigns Settings Designs

Social share

July 25th, 2025 - Harry Thomas

e-shot’s social share feature helps your subscribers to share your emails with their networks and helps you gain new subscribers from those shared...

Restricted users guide

FAQs Settings

Restricted users guide

June 13th, 2025 - Harry Thomas

What is a restricted user? A restricted user a user type available within e-shot that allows administrators to lock down their users to only being...

e-shot setup: e-shot Microsoft Teams integration

Campaigns Integration Settings

e-shot setup: e-shot Microsoft Teams integration

April 1st, 2025 - Harry Thomas

In this article, we will cover the set up needed on e-shot to use the integration with Microsoft Teams. If you are looking for a full set up guide,...

Full setup: e-shot Microsoft Teams integration

Campaigns Integration Settings

Full setup: e-shot Microsoft Teams integration

April 1st, 2025 - Harry Thomas

In this help article we will go through all the steps necessary to setup your integration between e-shot and Microsoft Teams: an integration great...

Teams setup: e-shot Microsoft Teams integration

Campaigns Integration Settings

Teams setup: e-shot Microsoft Teams integration

April 1st, 2025 - Harry Thomas

In this article, we will cover the set up needed on Microsoft Teams to use its integration to e-shot. If you are looking for a full set up guide,...

Enabling SSO with Microsoft 365: Administrator Guide

Settings

Enabling SSO with Microsoft 365: Administrator Guide

June 7th, 2023 - Harry Thomas

This guide is intended for your IT support team to enable authorised e-shot users to sign in to e-shot by using their Microsoft 365 credentials....

Campaigns: Setting up a dynamic sender alias

Settings Campaigns

Campaigns: Setting up a dynamic sender alias

March 2nd, 2023 - Sadie Burgess

The dynamic sender feature allows you to assign a different email sender to each contact, this means that you can control who it looks like the...

Setting up UTM values in e-shot

Settings Integration

Setting up UTM values in e-shot

January 16th, 2023 - Harry Thomas

UTM codes help you track where website traffic is coming from, allowing you to properly measure each campaign’s, platform’s, or medium’s ROI. UTM...

Test Contact Management

CRM Settings

Test Contact Management

June 7th, 2022 - Harry Thomas

When you hit send you want to be confident that it is your best work that will be winging its way to your audience. e-shot provides a variety of...

Supported browsers

FAQs Settings

Supported browsers

February 1st, 2022 - Sadie Burgess

Account set up: Allowlisting your e-shot domain 

Deliverability Settings

Account set up: Allowlisting your e-shot domain 

January 20th, 2022 - Sadie Burgess

What is an allowlist and why use it?   Allowlist (previously known as whitelist - see...

Send Preferences: From name and address

Campaigns Designs Settings

Send Preferences: From name and address

January 18th, 2022 - Sadie Burgess

Each message you send out has both the sender and from address. The sender domain is what the receiving email server sees when initiating the...

Sign in with Microsoft

Settings FAQs

Sign in with Microsoft

July 23rd, 2021 - Sadie Burgess

e-shot supports Single sign-on (SSO) via Microsoft.If you wish to use Microsoft to sign in to e-shot, simply use the same email address for your...

Keeping your e-shot account secure

FAQs Settings

Keeping your e-shot account secure

July 23rd, 2021 - Harry Thomas

e-shot offers a high level of security to keep its users safe. The system offers users a choice of enhanced authentication when they sign in and...

Settings: User management

Settings CRM

Settings: User management

July 22nd, 2021 - Sadie Burgess

e-shot status page and maintenance notifications

Settings Feature Updates

e-shot status page and maintenance notifications

July 20th, 2021 - Sadie Burgess

Users can now check the status and platform health of e-shot at any time on our ‘Service Status page’.  This page allows you to check the status...

Saved Filters

CRM Settings

Saved Filters

January 17th, 2021 - Sadie Burgess

If you would like to filter across either contacts, groups or accounts you can find the tool to build your desired filters in the CRM menu.

Enabling MFA: Administrator Guide

FAQs Settings

Enabling MFA: Administrator Guide

November 12th, 2020 - Sadie Burgess

To protect your security, you should restrict access to your account by using Multi-Factor Authentication (MFA). You will sign in using your email,...

Enabling MFA: User Guide

FAQs Settings

Enabling MFA: User Guide

November 12th, 2020 - Sadie Burgess

To protect your security, you should restrict access to your account by using Multi-Factor Authentication (MFA).  You will sign in using your...