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From day one we help you get the most from the platform. 

As part of onboarding, we provide three levels of user training: Basic, Advanced and Administrator. New user training is available as needed throughout your contract with us, as part of your subscription. If there are specific areas of e-shot that you wish to arrange training for, we can also provide bespoke training sessions as well.  

Basic User Training

This session covers everything you need to know to confidently start using e-shot; from security and logging in, designs and templates, testing and building campaigns through to reporting and analytics.

Basic User Training
Advanced User Training

Advanced User Training

For more sophisticated users we offer advanced design and data segmentation, deliverability and forensics, building basic automations and advanced reporting and analytics.

Administrator Training

This training can be combined with user training, but is designed to cover the operational management and administrator privileges from settings and configuration, managing users and identities and security and role based access control (RBAC) settings.

Administrator Training
Bespoke Training

Bespoke Training

If there are specific areas of e-shot that you wish to arrange training for, we can provide bespoke training. Topics commonly covered in bespoke training include; advanced automation, Integration and API configuration, building custom reports or managing preferences and forms.

Best Practice workshops and webinars

Our team are experts in digital communication and continually seek to add value. To support you ongoing, we provide best practice articles, workshops and webinars.

Our events

Best Practice workshops and webinars
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Best practice

The e-shot™ team have been helping clients to succeed for over 20 years. Learn more about how our high impact, low complexity ways to embrace email communications will help you reach your organisation's objectives.

Insights and guides