Help

As part of the latest e-shot release, we have updated the HTML upload editor design process. This help article will talk you through the new and...

Our Smart Editor has recently been updated. This article will outline some of the key changes and improvements that have been made to the...

The accessibility widget tool allows the user at any moment in the design creation process to preview their design and address any WCAG AA...

We often get asked if it’s possible to share a design whether that be internally for proofing or for sharing on social media. This article explains...

e-shot gives you a powerful set of marketing tools, but the technology is only half of the puzzle.As part of our account reviews we provide...

When creating an SMS, you have to go to Designs Menu then New Design. Then click on SMS. 

The template you choose will be partially based on the type of message you’ll be sending, such as a marketing offer, transactional...

e-shot has its own links manager where you can add a place holder to a link to make it quicker and easier to add links within your email design....

In the Branding section of the console you are able to control elements, such as your default logo, centrally. This is the place you would put your...

Each message you send out has both the sender and from address. The sender domain is what the receiving email server sees when initiating the...

The banner is the first element of your email that your recipients see. It is the primary position to get your message across. Smart editor allows...

Single question surveys are easy to assemble and a convenient way to get insight into your contacts views. And as it is only one question it is...

Anchor tags are used to allow readers to easily travel to a specific piece of content – which is particularly useful when your email is a bit...

Image block allows you to add images in PNG, JPG, or GIF formats.Images can be uploaded to different galleries depending on how they are...

Smart Editor offers three kinds of menus: Links, icons,  links with icons. To create a menu in an email with our editor, drag-and-drop the basic...

Social media is integral to many people’s lives and a place where your customers are likely to engage with your brand – so let’s make it easy for...

Once you have done the preliminary steps setting up your new design, you can launch the Smart Editor. Our step buy step guide on Setting up your...

The structure of Smart Editor emails is based on the HTML table layout.The core elements of the email are stripes that may contain an unlimited...

Before you can start designing an email using the Smart Editor you must name the design, set the sender details and write the subject line.  First...

StructuresA stripe is a top element in the email hierarchy. There are structures in each stripe.To add a structure, you can drag and drop it from...