Help

Before you can send a WhatsApp message to your contacts, any design you create must go through a review process managed by Meta. Once submitted,...

Designs are the message templates you send to your audience via WhatsApp. Before a design can be used in a campaign, it must be submitted to Meta...

When creating a new WhatsApp message design, you'll be asked to choose a message type: Marketing or Utility. Choosing the right one is...

The tagging feature allows you to easily organise and manage your designs and campaigns by applying specific tags that can also be used for...

Disclaimer: This feature is currently a request only feature and will not be on your account by default. If you would like access to it for no...

e-shot’s social share feature helps your subscribers to share your emails with their networks and helps you gain new subscribers from those shared...

When designing emails, you should give your recipients multiple ways to contact you, for feedback, or suggestions, adding an email address which...

As part of the latest e-shot release, we have updated the HTML upload editor design process. This help article will talk you through the new and...

Our Smart Editor has recently been updated. This article will outline some of the key changes and improvements that have been made to the...

The accessibility widget tool allows the user at any moment in the design creation process to preview their design and address any WCAG AA...

We often get asked if it’s possible to share a design whether that be internally for proofing or for sharing on social media. This article explains...

e-shot gives you a powerful set of marketing tools, but the technology is only half of the puzzle.As part of our account reviews we provide...

When creating an SMS, you have to go to Designs Menu then New Design. Then click on SMS. 

The template you choose will be partially based on the type of message you’ll be sending, such as a marketing offer, transactional...

e-shot has its own links manager where you can add a place holder to a link to make it quicker and easier to add links within your email design....

In the Branding section of the console you are able to control elements, such as your default logo, centrally. This is the place you would put your...

Each message you send out has both the sender and from address. The sender domain is what the receiving email server sees when initiating the...

The banner is the first element of your email that your recipients see. It is the primary position to get your message across. Smart editor allows...

Single question surveys are easy to assemble and a convenient way to get insight into your contacts views. And as it is only one question it is...

Anchor tags are used to allow readers to easily travel to a specific piece of content – which is particularly useful when your email is a bit...