Personalise and automate text messages
SMS can dramatically boost your results and tends to outperform email response rates. When used well and on a targeted basis, it can be used to distribute urgent and important messages and to reach those who are not responsive to other communications.
SMS is natively integrated so you can configure SMS campaigns in much the same way you do emails and indeed, using automation tools, you can build campaigns that utilise both email and SMS together.
You can choose whether or not to monitor links in SMS messages and opt out functionality automatically processes SMS unsubscribes separately from email unsubscribes.
Dedicated SMS numbers
Reassure contacts that they are consistently receiving messages from the same source.
Reporting and responses
Review activity at campaign or contact level and review all campaign responses in a single interface. You can also direct replies to an email address with details of the reply and contact information for more efficient follow up.