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A sub-account provides an ethical wall in your e-shot database between contacts, designs, campaigns and reports. It is designed to provide an...

Your bounce rate is the percentage of email addresses that your campaign could not be delivered to. Email providers and cyber-security platforms...

There are 3 types of reports available through Custom Reports:Standard reports are available to everyone and divided into categories e.g. contacts...

Sometimes, email addresses will become undeliverable due to erroneous bounce reasons being reported back by the recipient’s email server. e-shot...

Groups listThe groups list shows all of the groups within the subaccount, with a search bar at the top of the page to quickly locate a group when...

Groups viewThe group view page shows a summary of the group information at the top of the page, along with a breakdown of which categories each of...

Accounts ListAccounts are an e-shot ultimate feature and the Accounts page is accessible from the CRM side menu. The page displays the account...

Accounts ViewThe accounts view page shows a summary of the account information at the top of the page, along with a breakdown of which categories...

Every e-shot customer is given a dedicated sending domain and IP address as part of your subscription. These  are two of the two technical elements...

Contacts ViewFrom the Contacts List page clicking on any of the main contact field values will drill down into the Contacts View page,...

Contacts ListThe Contacts page is accessible from the CRM section of the sidemenu and shows a grid of all contacts within the subaccount, along...

We recently noticed that our email forensics were detecting a very large number of blacklisted URLs in emails being sent from our platform. These...

By bringing together our advanced infrastructure, specialist technical knowledge and leading technology and tools, we hope that e-shot™ is your...

Ever wanted a recipient of your emails to easily add one of your events to their calendar? In a few steps, this is achievable in your emails and...

Media queries, short and simpleMedia queries usually play a crucial role in enabling your HTML email to be mobile responsive. It is possible to...

Contacts can either be entered into e-shot™ through our API, or imported through the e-shot™ UI using a CSV, XLS or XLSX file.  Importing contacts...

With e-shot you can keep a close eye on the health of your contact data simply and efficiently. As part of our new interface the contact management...

I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a 1994...

e-shot™ gives you a powerful set of marketing tools, but the technology is only half of the puzzle. Our Customer Success team are here to ensure...

Glossary of terms