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Users can now check the status and platform health of e-shot at any time on our ‘Service Status page’.  This page allows you to check the status...

Anchor tags are used to allow readers to easily travel to a specific piece of content – which is particularly useful when your email is a bit...

Image block allows you to add images in PNG, JPG, or GIF formats.Images can be uploaded to different galleries depending on how they are...

Smart Editor offers three kinds of menus: Links, icons,  links with icons. To create a menu in an email with our editor, drag-and-drop the basic...

Social media is integral to many people’s lives and a place where your customers are likely to engage with your brand – so let’s make it easy for...

Once you have done the preliminary steps setting up your new design, you can launch the Smart Editor. Our step buy step guide on Setting up your...

The structure of Smart Editor emails is based on the HTML table layout.The core elements of the email are stripes that may contain an unlimited...

Before you can start designing an email using the Smart Editor you must name the design, set the sender details and write the subject line.  First...

StructuresA stripe is a top element in the email hierarchy. There are structures in each stripe.To add a structure, you can drag and drop it from...

All the emails in our editor are structured by a descending hierarchy of elements. Stripes that contain structures, containers and blocks are at...

Smart Editor has its own hierarchy of elements. We can start from the stripes and proceed in descending order, through the structures and...

In the settings panel on the right-hand side of the Smart Editor you find the Appearance and the Content tabs.

You can use Mobile Formatting menu to configure displaying on mobiles. The settings of this section are only used to configure emails displaying on...

In the Design menu there is a Template option. These templates are specifically for use within the Smart Editor.

What is Smart Editor version history and how to use itIf you want to undo a change that you have just made then of course you have the Undo...

You can add special links such as Unsubscribe or View in browser to emails created in  Smart editor,  i.e. *UnsubscribeURL* and *MyEshotURL*...

When a contact is deleted in e-shot; manually, in bulk or via the API, it begins a period of 30-day ‘Soft delete’ status.As a Soft delete, the...

In Smart Editor you have the choice of standard fonts ie Arial, Time NR etc, non-standard font ie Open Sans, etc and custom fonts which you can add...

If you would like to filter across either contacts, groups or accounts you can find the tool to build your desired filters in the CRM menu.