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All the emails in our editor are structured by a descending hierarchy of elements. Stripes that contain structures, containers and blocks are at...

Smart Editor has its own hierarchy of elements. We can start from the stripes and proceed in descending order, through the structures and...

In the settings panel on the right-hand side of the Smart Editor you find the Appearance and the Content tabs.

You can use Mobile Formatting menu to configure displaying on mobiles. The settings of this section are only used to configure emails displaying on...

In Smart Editor, you can create your own modules. Modulesallow you to save any email elements to modify (if needed) and reuse it over and over.You...

In the Design menu there is a Template option. These templates are specifically for use within the Smart Editor.

What is Smart Editor version history and how to use itIf you want to undo a change that you have just made then of course you have the Undo...

You can add special links such as Unsubscribeor View in browser to emails created in  Smart editor,  i.e. *UnsubscribeURL* and *MyEshotURL*...

When a contact is deleted in e-shot; manually, in bulk or via the API, it begins a period of 30-day ‘Soft delete’ status.As a Soft delete, the...

In Smart Editor you have the choice of standard fonts ie Arial, Time NR etc, non-standard font ie Open Sans, etc and custom fonts which you can add...

If you would like to filter across either contacts, groups or accounts you can find the tool to build your desired filters in the CRM menu.

What is the GDPR? The GDPR, or General Data Protection Regulation, is a European privacy law that went into effect in May 2018. It regulates how...

In account settings, users can see a payment tab.  Here it is possible to set up a direct debit instruction or make a payment by credit card...

The Rest API document provides you with details of the requests that can be made to the API to retrieve or commit data to the e-shot™ marketing...

11 most common endpointsThe following are the most common API endpoints clients tend to make within the system:1. Query contacts Endpoint: GET...

The UK is set to leave the EU on 31st December 2020. In light of the upcoming end of the transition period we wanted to provide clarity to our...

To enhance your account's security, set up two-factor authentication. Two-factor authentication (2FA) requires two forms of identification to...

Personalisation variablesIt is possible to use any e-shot field as a variable, whether it is a standard or custom field i.e....

Our Send Speed feature gives email marketers the ability to control the speed at which their campaigns are sent. By setting a number of sends per...

It is simple to install e-shot’s Web Tracking code.We will provide you with a unique javascript that needs to be placed in the Head of your...