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Outbox

Help Articles

Outbox

October 9th, 2019 - Abbly Fernandes

Outbox Overview

The Outbox is considered the departure area of the e-shot™ system. From here, campaigns are queued to be sent and will...

Campaigns - Automated Series

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Campaigns - Automated Series

October 7th, 2019 - Abbly Fernandes

Campaigns

The Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...

Campaigns - Date driven campaigns

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Campaigns - Date driven campaigns

October 7th, 2019 - Abbly Fernandes

Campaigns

The Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...

Campaigns - Recurrent campaigns

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Campaigns - Recurrent campaigns

October 7th, 2019 - Abbly Fernandes

Campaigns

The Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...

Campaigns - Single send campaign

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Campaigns - Single send campaign

October 7th, 2019 - Abbly Fernandes

Campaigns

The Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...

Campaigns - SMS

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Campaigns - SMS

October 7th, 2019 - Abbly Fernandes

Campaigns

The Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...

Campaigns - Split Test campaigns

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Campaigns - Split Test campaigns

October 7th, 2019 - Abbly Fernandes

Campaigns

The Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...

NEW Advanced search

Training

NEW Advanced search

September 26th, 2019 - Sadie Burgess

There is now an advanced search option available from the bottom of the navigation menu.

Here you can create new, custom searches and save...

Automation Examples: Time specified nurture campaign

Training

Automation Examples: Time specified nurture campaign

September 25th, 2019 - Sadie Burgess

Automated Series can be used to cater for all kinds of triggered campaigns, but as a little bit of inspiration we are going to bring your a...

Automation Examples: Event reminder automated series

Training

Automation Examples: Event reminder automated series

September 25th, 2019 - Sadie Burgess

Automated Series can be used to cater for all kinds of triggered campaigns, but as a little bit of inspiration we are going to bring your a...

Suggestions and Feedback

Customer Success

Suggestions and Feedback

September 24th, 2019 - Sadie Burgess

How to make a suggestion 

There are several ways to make your suggestion:

  • From the e-shot™ system, click on the “Help” tab at the...

Contacts Manager FAQs

Help Articles

Contacts Manager FAQs

September 24th, 2019 - Sadie Burgess

After bulk importing a spreadsheet or CSV of contacts, my group is still showing as zero. What went wrong?

Assuming you have not reached...

Settings FAQs

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Settings FAQs

September 24th, 2019 - Sadie Burgess

Is there a limit on how many users I can create?

e-shot™ has absolutely no limits on users per account.


How do I include...

Campaigns FAQs

Help Articles

Campaigns FAQs

September 24th, 2019 - Sadie Burgess

Why is the Send or Activate button for my campaign greyed out?

Your campaign isn't yet ready to be sent. Hover over the button to show the...

Outbox FAQs

Help Articles

Outbox FAQs

September 24th, 2019 - Sadie Burgess

If a campaign that's queuing in the Outbox is cancelled, the campaign will move back to the Campaigns page?

If a campaign was mid-send...

Message Studio FAQs

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Message Studio FAQs

September 24th, 2019 - Sadie Burgess

Can I use multiple sessions to edit one message?

No, only one user should access a message at a given moment and you should not use...

Reports FAQs

Help Articles

Reports FAQs

September 24th, 2019 - Sadie Burgess

What is a Hardbounce?

A hardbounce is a failure in the delivery of an email due to the recipient's email address encountering a fatal, and...

SMS FAQs

Help Articles

SMS FAQs

September 24th, 2019 - Sadie Burgess

What is SMS?

SMS stands for Short Message Service and is also commonly referred to as a "text message". With a SMS, you can send a message...

Account & Dashboard FAQs

Help Articles

Account & Dashboard FAQs

September 24th, 2019 - Sadie Burgess

How can I make a suggestion for future development on the e-shot™ system?

At Forfront, we thrive of feedback, and we'd love to hear what...

Wordpress plugin - Form Builder

Help Articles

Wordpress plugin - Form Builder

September 24th, 2019 - Sadie Burgess

Installing the e-shot™ plugin for WordPress enables you to add e-shot™ sign-up forms to your WordPress site, hassle free. Your website visitors...

Solutions

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Email marketing healthcheck

We are confident that we can help you, which is why we offer a free healthcheck to identify potential issues with your current programme and free advice on things that could be done to improve it.

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