Security

Security

Safe. Secure. Simple.

Central Government

Central Government

Local Government

Local Government

NHS

NHS

Police

Police

Secure by design

With criminals targeting the digital supply chain, you have to be confident that your suppliers are as serious about protecting your data as you are. We continually invest in the technology and resources to ensure the tightest security and privacy by design into our service and we've got the badges to prove it.

We follow the NCSC Cloud Security Principles and are Cyber Essentials accredited.

Detailed security information is available securely on request.

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Technical and operational security

Technical and operational security

e-shot uses multi-layered detection prevention and protection systems.

Our specialist team works to ensure the confidentially and integrity of data stored in our systems through a number of processes, security by design and proactive monitoring.

Physical resilience and availability 

Physical resilience and availability 

The e-shot platform architecture offers high availability and redundancy as standard.

Our hosting partners are fully compliant and certified in the provision of data centre services under ISO 27001:2013 and ISO 9001:2008.

External and internal monitoring systems are deployed to alert the networking and support teams 24/7/365 to any issue on any of our systems. We monitor accessibility, network performance, security issues, blacklists, DNS integrity, etc from 5 different global locations.

Protection systems and methods

Protection systems and methods

Core network is protected by Anti DDoS protection, SSL certification and encryption, WAF (Web Application Firewall), DNSSEC and other cyber security measures.

Other protections include:

  • Enterprise grade physical firewalls

  • Enterprise level protection against ransomware, antivirus, antimalware

  • DMARC domain protection with Reject policies by default

  • MFA secure login

  • IP restricted access

  • Alert notifications by severity

Staff and Support

Staff and Support

All staff dealing with the platform and customer data have been screened to the Baseline Personnel Security Standard required for Government work. We do not outsource for quality assurance and security reasons.

Physical access is limited to key staff. Internal network access is conditional and limited to specific access needs.

Emergency support is available 24/7/365.

 

Case study

Royal Institution of Naval Architects

e-shot™ helps RINA build their brand and boost their bottom line

"Email is central to our marketing mix. We have been with e-shot™ since 2008, when we were only really focusing on event registrations. Over the years we have developed and now have much more sophisticated campaigns and even email based revenue streams. e-shot™ is essential to keeping our subscribers engaged and keeping us competitive"

Full story

Accreditations

Trusted and Secure

We continually invest in the technology and resources to ensure the tightest security and privacy by design into our service, and we've got the badges to prove it.

Your data is safe with us