Help
Sending a re-engagement campaign
March 4th, 2026 - Harry Thomas
Over time, every email list accumulates subscribers who stop opening/displaying, clicking, or engaging with your messages. While it might be...
e-shot feature update – February 2026
February 26th, 2026 - Harry Thomas
The first e-shot release of 2026 is here! This release was focused on two minor enhancements, but rest assured we have been working on...
Campaigns CRM Forms and Landing Pages
How to reduce disengagement and increase subscribers
January 5th, 2026 - Harry Thomas
Email is one of the most powerful owned channels, but only when people actually read and engage with your emails. High unsubscribe rates, low open...
Enabling passkeys: User guide
November 10th, 2025 - Harry Thomas
Passkeys and e-shot e-shot introduced passkeys for 2 main reasons Our commitment to enhance security and protection of users and their data Easy...
Tags within e-shot and how to use them
November 5th, 2025 - Harry Thomas
The tagging feature allows you to easily organise and manage your designs and campaigns by applying specific tags that can also be used for...
e-shot feature update – October 2025
October 17th, 2025 - Harry Thomas
The latest e-shot release is here! On Thursday 16th October, we released a product update. This release saw a few enhancements to the platform...
New e-shot login process
October 16th, 2025 - Harry Thomas
From Friday 17th October, the way you login to e-shot will change. The process will now involve two steps for those customers using MFA to login....
Using dynamic content in Smart Editor designs
September 5th, 2025 - Harry Thomas
Disclaimer: This feature is currently a request only feature and will not be on your account by default. If you would like access to it for no...
e-shot feature update – September 2025
September 4th, 2025 - Harry Thomas
The latest e-shot release is here! On Thursday 4th September, we released a product update. This release saw the introduction of a new dynamic...
e-shot feature update – July 2025
July 25th, 2025 - Harry Thomas
The latest e-shot release is here! On Thursday 24th June, we released a product update. This release saw some minor enhancements along with a...
Social share
July 25th, 2025 - Harry Thomas
e-shot’s social share feature helps your subscribers to share your emails with their networks and helps you gain new subscribers from those shared...
e-shot setup: Website popups
July 1st, 2025 - Harry Thomas
In this help document, we will run through the process of creating a pop-up form which can be placed on your website. A couple of use cases for...
Full setup: Website popups
July 1st, 2025 - Harry Thomas
In this help document, we will run through the process of creating a pop-up form which can be placed on your website. A couple of use cases for...
Website setup: Adding website popups embed code to your website
July 1st, 2025 - Harry Thomas
In this help document, we will cover some the steps that need to be taken in order to put your e-shot website popups on your website. If you have...
Restricted users guide
June 13th, 2025 - Harry Thomas
What is a restricted user? A restricted user a user type available within e-shot that allows administrators to lock down their users to only being...
e-shot feature update – June 2025
June 13th, 2025 - Harry Thomas
The latest e-shot release is here! On Thursday 12th June, we released a product update. This release saw the introduction of two bigger enhancement...
New e-shot dashboard
June 13th, 2025 - Harry Thomas
As part of the June 2025 e-shot release, we have made some changes to the e-shot dashboard, the very first page you land on when logging in. With...
Automation Examples: Event reminders
May 23rd, 2025 - Harry Thomas
Automated Series can be used to cater for all kinds of triggered campaigns, from welcome emails when recipient's sign-up, and more, in this...
Automation Examples: New contact sign-up
May 23rd, 2025 - Harry Thomas
Automated Series can be used to cater for all kinds of triggered campaigns, from welcome emails when recipient's sign-up, and more, in this...
e-shot feature update – May 2025
May 2nd, 2025 - Harry Thomas
The latest e-shot release is here! On Thursday 1st May we released a product update. This release focused on some minor enhancements and fixes as...