Help

Demo
Request a Marketing Cloud Demo
Call back
Request a call back
Best practice
Best Practice advice
Events and Webinars
Check out our events and webinars
Media queries, short and simple

Help Articles

Media queries, short and simple

November 20th, 2019 - Sadie Burgess

Media queries, short and simple

Media queries usually play a crucial role in enabling your HTML email to be mobile responsive. It is...

Resizing images for use in e-shot™’s Drag & Drop

Help Articles

Resizing images for use in e-shot™’s Drag & Drop

November 20th, 2019 - Sadie Burgess

Have you ever prepared a beautiful, sharply-focused photograph for use in your Drag & Drop email, only to find that it appears stretched in...

Importing Contacts

Feature Updates

Importing Contacts

November 6th, 2019 - Sadie Burgess

Contacts can either be entered into e-shot™ through our API, or imported through the e-shot™ UI using a CSV, XLS or XLSX file.  Importing...

Understanding engagement with ease

Feature Updates

Understanding engagement with ease

October 30th, 2019 - Sadie Burgess

With e-shot you can keep a close eye on the health of your contact data simply and efficiently. As part of our new interface the contact...

Where has my padding gone?

Help Articles

Where has my padding gone?

October 30th, 2019 - Sadie Burgess

I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a...

Building your success with our Customer Success Team

Customer Success

Building your success with our Customer Success Team

October 24th, 2019 - Sadie Burgess

e-shot™ gives you a powerful set of marketing tools, but the technology is only half of the puzzle. Our Customer Success team are here to ensure...

NEW Advanced search

Training

NEW Advanced search

September 26th, 2019 - Sadie Burgess

There is now an advanced search option available from the bottom of the navigation menu.

Here you can create new, custom searches and save...

Automation Examples: Time specified nurture campaign

Training

Automation Examples: Time specified nurture campaign

September 25th, 2019 - Sadie Burgess

Automated Series can be used to cater for all kinds of triggered campaigns, but as a little bit of inspiration we are going to bring your a...

Automation Examples: Event reminder automated series

Training

Automation Examples: Event reminder automated series

September 25th, 2019 - Sadie Burgess

Automated Series can be used to cater for all kinds of triggered campaigns, but as a little bit of inspiration we are going to bring your a...

Suggestions and Feedback

Customer Success

Suggestions and Feedback

September 24th, 2019 - Sadie Burgess

How to make a suggestion 

There are several ways to make your suggestion:

  • From the e-shot™ system, click on the “Help” tab at the...

Contacts Manager FAQs

Help Articles

Contacts Manager FAQs

September 24th, 2019 - Sadie Burgess

After bulk importing a spreadsheet or CSV of contacts, my group is still showing as zero. What went wrong?

Assuming you have not reached...

Settings FAQs

Help Articles

Settings FAQs

September 24th, 2019 - Sadie Burgess

Is there a limit on how many users I can create?

e-shot™ has absolutely no limits on users per account.


How do I include...

Campaigns FAQs

Help Articles

Campaigns FAQs

September 24th, 2019 - Sadie Burgess

Why is the Send or Activate button for my campaign greyed out?

Your campaign isn't yet ready to be sent. Hover over the button to show the...

Outbox FAQs

Help Articles

Outbox FAQs

September 24th, 2019 - Sadie Burgess

If a campaign that's queuing in the Outbox is cancelled, the campaign will move back to the Campaigns page?

If a campaign was mid-send...

Message Studio FAQs

Help Articles

Message Studio FAQs

September 24th, 2019 - Sadie Burgess

Can I use multiple sessions to edit one message?

No, only one user should access a message at a given moment and you should not use...

Reports FAQs

Help Articles

Reports FAQs

September 24th, 2019 - Sadie Burgess

What is a Hardbounce?

A hardbounce is a failure in the delivery of an email due to the recipient's email address encountering a fatal, and...

SMS FAQs

Help Articles

SMS FAQs

September 24th, 2019 - Sadie Burgess

What is SMS?

SMS stands for Short Message Service and is also commonly referred to as a "text message". With a SMS, you can send a message...

Account & Dashboard FAQs

Help Articles

Account & Dashboard FAQs

September 24th, 2019 - Sadie Burgess

How can I make a suggestion for future development on the e-shot™ system?

At Forfront, we thrive of feedback, and we'd love to hear what...

Wordpress plugin - Form Builder

Help Articles

Wordpress plugin - Form Builder

September 24th, 2019 - Sadie Burgess

Installing the e-shot™ plugin for WordPress enables you to add e-shot™ sign-up forms to your WordPress site, hassle free. Your website visitors...

Integration with Zapier

Help Articles

Integration with Zapier

September 3rd, 2019 - Sadie Burgess

Integration can be the bane of the modern marketers’ world with systems that don’t talk to each other and developers who won’t talk to each...

Solutions

Free email marketing healthcheck - icon

Email marketing healthcheck

We are confident that we can help you, which is why we offer a free healthcheck to identify potential issues with your current programme and free advice on things that could be done to improve it.

Get started