Help

The Rest API document provides you with details of the requests that can be made to the REST API to retrieve or commit data to the e-shot™...

Ever wanted a recipient of your emails to easily add one of your events to their calendar? In a few steps, this is achievable in your...

Media queries, short and simple

Media queries usually play a crucial role in enabling your HTML email to be mobile responsive. It is...

Have you ever prepared a beautiful, sharply-focused photograph for use in your Drag & Drop email, only to find that it appears stretched in...

Contacts can either be entered into e-shot™ through our API, or imported through the e-shot™ UI using a CSV, XLS or XLSX file.  Importing...

With e-shot you can keep a close eye on the health of your contact data simply and efficiently. As part of our new interface the contact...

I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a...

e-shot™ gives you a powerful set of marketing tools, but the technology is only half of the puzzle. Our Customer Success team are here to ensure...

There is now an advanced search option available from the bottom of the navigation menu.

Here you can create new, custom searches and save...

Automated Series can be used to cater for all kinds of triggered campaigns, but as a little bit of inspiration we are going to bring your a...

Automated Series can be used to cater for all kinds of triggered campaigns, but as a little bit of inspiration we are going to bring your a...

How to make a suggestion 

There are several ways to make your suggestion:

• From the e-shot™ system, click on the “Help” tab at the...

After bulk importing a spreadsheet or CSV of contacts, my group is still showing as zero. What went wrong?

Assuming you have not reached...

Is there a limit on how many users I can create?

e-shot™ has absolutely no limits on users per account.

How do I include...

Why is the Send or Activate button for my campaign greyed out?

Your campaign isn't yet ready to be sent. Hover over the button to show the...

If a campaign that's queuing in the Outbox is cancelled, the campaign will move back to the Campaigns page?

If a campaign was mid-send...

Can I use multiple sessions to edit one message?

No, only one user should access a message at a given moment and you should not use...

What is a Hardbounce?

A hardbounce is a failure in the delivery of an email due to the recipient's email address encountering a fatal, and...

What is SMS?

SMS stands for Short Message Service and is also commonly referred to as a "text message". With a SMS, you can send a message...

How can I make a suggestion for future development on the e-shot™ system?

At Forfront, we thrive of feedback, and we'd love to hear what...