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We are closely monitoring the COVID-19 outbreak and following the advice of the UK Government.

Preparedness

We have taken...

A sub-account provides an ethical wall in your e-shot database between contacts, designs, campaigns and reports. It is designed to provide an...

Your bounce rate is the percentage of email addresses that your campaign could not be delivered to.

Some bounces are a result...

There are 3 types of reports available through Custom Reports:

• Standard reports are available to everyone and divided into...

Sometimes, email addresses will become undeliverable due to erroneous bounce reasons being reported back by the recipient’s email server. e-shot...

Groups list

The groups list shows all of the groups within the subaccount, with a search bar at the top of the page to quickly locate a...

Groups view

The group view page shows a summary of the group information at the top of the page, along with a breakdown of which categories...

Accounts List

Accounts are a Marketing Cloud feature and the Accounts page is accessible from the CRM sidemenu. The page displays the account...

Accounts View

The accounts view page shows a summary of the account information at the top of the page, along with a breakdown of...

Contacts View

From the Contacts List page clicking on any of the main contact field values will drill down into the Contacts View page,...

Contacts List

The Contacts page is accessible from the CRM section of the sidemenu and shows a grid of all contacts within the subaccount, along...

We recently noticed that our email forensics were detecting a very large number of blacklisted URLs in emails being sent from our...

The Rest API document provides you with details of the requests that can be made to the REST API to retrieve or commit data to the e-shot™...

By bringing together our advanced infrastructure, specialist technical knowledge and leading technology and tools, we hope that e-shot™ is your...

Ever wanted a recipient of your emails to easily add one of your events to their calendar? In a few steps, this is achievable in your...

Media queries, short and simple

Media queries usually play a crucial role in enabling your HTML email to be mobile responsive. It is...

Have you ever prepared a beautiful, sharply-focused photograph for use in your Drag & Drop email, only to find that it appears stretched in...

Contacts can either be entered into e-shot™ through our API, or imported through the e-shot™ UI using a CSV, XLS or XLSX file.  Importing...

With e-shot you can keep a close eye on the health of your contact data simply and efficiently. As part of our new interface the contact...

I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a...