Help

As part of the latest e-shot release, we have updated the HTML upload editor design process. This help article will talk you through the new and...

From 1 August 2022, we will no longer support the Legacy Drag & Drop Editor in e-shot. We introduced the Smart Editor in 2020 and this is now...

Our July release will see some important updates to e-shot that will affect customers in specific ways. Full details will be available in the...

There are 3 areas in e-shot that make up a ‘Preference Centre’. Settings > Preference settings - where you define the individual preferences for...

When creating an SMS, you have to go to Designs Menu then New Design. Then click on SMS. 

When you hit send you want to be confident that it is your best work that will be winging its way to your audience. e-shot provides a variety of...

The template you choose will be partially based on the type of message you’ll be sending, such as a marketing offer, transactional...

e-shot has its own links manager where you can add a place holder to a link to make it quicker and easier to add links within your email design....

When you are setting up your campaign, there is an optional step that allows you to further segment your data by either applying a saved filter or...

A landing page effectively enables you to put a vanity URL wrapper around your sign-up form, and indeed allow you to do some other things as well....

In the Branding section of the console you are able to control elements, such as your default logo, centrally. This is the place you would put your...

What is an allowlist and why use it?   Allowlist (previously known as whitelist - see...

To grow your subscriber base, you need somewhere that new subscribers can sign up. To manage your forms, go to the forms section in the main menu...

Each message you send out has both the sender and from address. The sender domain is what the receiving email server sees when initiating the...

On 9th December 2021 it was confirmed that there are critical vulnerabilities in the Apache log4j product.Log4shell is a critical vulnerability in...

The banner is the first element of your email that your recipients see. It is the primary position to get your message across. Smart editor allows...

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

Single question surveys are easy to assemble and a convenient way to get insight into your contacts views. And as it is only one question it is...

On the face of it, one would assume that the open rate, or display rate in e-shot terminology, is the number of people who open/display your email....