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Designs: HTML Upload

Help Articles

Designs: HTML Upload

September 29th, 2022 - Desjambra Kessler

As part of the latest e-shot release, we have updated the HTML upload editor design process. This help article will talk you through the new and...

End of Support for Legacy Drag & Drop editor

Help Articles

End of Support for Legacy Drag & Drop editor

July 25th, 2022 - Desjambra Kessler

From 1 August 2022, we will no longer support the Legacy Drag & Drop Editor in e-shot. We introduced the Smart Editor in 2020 and this is now...

Feature Update: July 2022

Feature Updates

Feature Update: July 2022

July 11th, 2022 - Sadie Burgess

Our July release will see some important updates to e-shot that will affect customers in specific ways. Full details will be available in the...

Forms: Preference Centre

Help Articles

Forms: Preference Centre

July 11th, 2022 - Desjambra Kessler

There are 3 areas in e-shot that make up a ‘Preference Centre’. Settings > Preference settings - where you define the individual preferences for...

Designs: SMS

Help Articles

Designs: SMS

July 6th, 2022 - Desjambra Kessler

When creating an SMS, you have to go to Designs Menu then New Design. Then click on SMS. 

Test Contact Management

Help Articles

Test Contact Management

June 7th, 2022 - Desjambra Kessler

When you hit send you want to be confident that it is your best work that will be winging its way to your audience. e-shot provides a variety of...

Template Customisation - User Guide

Help Articles

Template Customisation - User Guide

May 20th, 2022 - Sadie Burgess

The template you choose will be partially based on the type of message you’ll be sending, such as a marketing offer, transactional...

Designs: Link Manager

Designs: Link Manager

March 18th, 2022 - Sadie Burgess

e-shot has its own links manager where you can add a place holder to a link to make it quicker and easier to add links within your email design....

Campaigns: Filtering

Help Articles

Campaigns: Filtering

February 1st, 2022 - Sadie Burgess

When you are setting up your campaign, there is an optional step that allows you to further segment your data by either applying a saved filter or...

Forms: Landing Pages

Forms: Landing Pages

January 20th, 2022 - Sadie Burgess

A landing page effectively enables you to put a vanity URL wrapper around your sign-up form, and indeed allow you to do some other things as well....

Designs: Branding

Designs: Branding

January 20th, 2022 - Sadie Burgess

In the Branding section of the console you are able to control elements, such as your default logo, centrally. This is the place you would put your...

Account set up: Allowlisting your e-shot domain 

Help Articles

Account set up: Allowlisting your e-shot domain 

January 20th, 2022 - Sadie Burgess

What is an allowlist and why use it?   Allowlist (previously known as whitelist - see...

Forms: Sign-up forms

Forms: Sign-up forms

January 19th, 2022 - Sadie Burgess

To grow your subscriber base, you need somewhere that new subscribers can sign up. To manage your forms, go to the forms section in the main menu...

Send Preferences: From name and address

Help Articles

Send Preferences: From name and address

January 18th, 2022 - Sadie Burgess

Each message you send out has both the sender and from address. The sender domain is what the receiving email server sees when initiating the...

Security Update: Apache log4j

Security Update: Apache log4j

December 15th, 2021 - Sadie Burgess

On 9th December 2021 it was confirmed that there are critical vulnerabilities in the Apache log4j product.Log4shell is a critical vulnerability in...

Smart Editor: Using Banners

Help Articles

Smart Editor: Using Banners

November 29th, 2021 - Sadie Burgess

The banner is the first element of your email that your recipients see. It is the primary position to get your message across. Smart editor allows...

Deliverability Dashboard: Engagement Deep Dive

Deliverability Help Articles

Deliverability Dashboard: Engagement Deep Dive

November 19th, 2021 - Sadie Burgess

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

Deliverability Dashboard

Help Articles Deliverability

Deliverability Dashboard

November 17th, 2021 - Sadie Burgess

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

Smart Editor: Creating a single question survey

Help Articles

Smart Editor: Creating a single question survey

November 17th, 2021 - Sadie Burgess

Single question surveys are easy to assemble and a convenient way to get insight into your contacts views. And as it is only one question it is...

How does e-shot measure email opens and displays? 

Help Articles

How does e-shot measure email opens and displays? 

September 22nd, 2021 - Sadie Burgess

On the face of it, one would assume that the open rate, or display rate in e-shot terminology, is the number of people who open/display your email....