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Feature Update; January 2023

Help Articles

Feature Update; January 2023

January 24th, 2023 - Harry Thomas

The first e-shot release of 2023 is here. Full details for this release will be available in the release notes but this article will summarise some...

What are preference categories and how to set them up

Help Articles

What are preference categories and how to set them up

January 24th, 2023 - Harry Thomas

What is a preference category? Preference categories allow you to put your preferences into different section and they enable you to split your...

Setting up UTM values in e-shot

Help Articles

Setting up UTM values in e-shot

January 16th, 2023 - Harry Thomas

UTM codes help you track where website traffic is coming from, allowing you to properly measure each campaign’s, platform’s, or medium’s ROI. UTM...

Designs: HTML Upload

Help Articles

Designs: HTML Upload

September 29th, 2022 - Harry Thomas

As part of the latest e-shot release, we have updated the HTML upload editor design process. This help article will talk you through the new and...

End of Support for Legacy Drag & Drop editor

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End of Support for Legacy Drag & Drop editor

July 25th, 2022 - Harry Thomas

From 1 August 2022, we will no longer support the Legacy Drag & Drop Editor in e-shot. We introduced the Smart Editor in 2020 and this is now...

Feature Update: July 2022

Feature Updates

Feature Update: July 2022

July 11th, 2022 - Sadie Burgess

Our July release will see some important updates to e-shot that will affect customers in specific ways. Full details will be available in the...

Forms: Preference Centre

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Forms: Preference Centre

July 11th, 2022 - Harry Thomas

There are 3 areas in e-shot that make up a ‘Preference Centre’. Settings > Preference settings - where you define the individual preferences for...

Designs: SMS

Help Articles

Designs: SMS

July 6th, 2022 - Harry Thomas

When creating an SMS, you have to go to Designs Menu then New Design. Then click on SMS. 

Test Contact Management

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Test Contact Management

June 7th, 2022 - Harry Thomas

When you hit send you want to be confident that it is your best work that will be winging its way to your audience. e-shot provides a variety of...

Template Customisation - User Guide

Help Articles

Template Customisation - User Guide

May 20th, 2022 - Sadie Burgess

The template you choose will be partially based on the type of message you’ll be sending, such as a marketing offer, transactional...

Designs: Link Manager

Designs: Link Manager

Designs: Link Manager

March 18th, 2022 - Sadie Burgess

e-shot has its own links manager where you can add a place holder to a link to make it quicker and easier to add links within your email design....

Supported browsers

Help Articles

Supported browsers

February 1st, 2022 - Sadie Burgess

Campaigns: Filtering

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Campaigns: Filtering

February 1st, 2022 - Sadie Burgess

When you are setting up your campaign, there is an optional step that allows you to further segment your data by either applying a saved filter or...

Forms: Landing Pages

Forms: Landing Pages

Forms: Landing Pages

January 20th, 2022 - Sadie Burgess

A landing page effectively enables you to put a vanity URL wrapper around your sign-up form, and indeed allow you to do some other things as well....

Designs: Branding

Designs: Branding

Designs: Branding

January 20th, 2022 - Sadie Burgess

In the Branding section of the console you are able to control elements, such as your default logo, centrally. This is the place you would put your...

Account set up: Allowlisting your e-shot domain 

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Account set up: Allowlisting your e-shot domain 

January 20th, 2022 - Sadie Burgess

What is an allowlist and why use it?   Allowlist (previously known as whitelist - see...

Forms: Sign-up forms

Forms: Sign-up forms

Forms: Sign-up forms

January 19th, 2022 - Sadie Burgess

To grow your subscriber base, you need somewhere that new subscribers can sign up. To manage your forms, go to the forms section in the main menu...

Send Preferences: From name and address

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Send Preferences: From name and address

January 18th, 2022 - Sadie Burgess

Each message you send out has both the sender and from address. The sender domain is what the receiving email server sees when initiating the...

Security Update: Apache log4j

Security Update: Apache log4j

Security Update: Apache log4j

December 15th, 2021 - Sadie Burgess

On 9th December 2021 it was confirmed that there are critical vulnerabilities in the Apache log4j product.Log4shell is a critical vulnerability in...

Smart Editor: Using Banners

Help Articles

Smart Editor: Using Banners

November 29th, 2021 - Sadie Burgess

The banner is the first element of your email that your recipients see. It is the primary position to get your message across. Smart editor allows...