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What is the e-shot customer referral scheme? Existing e-shot customers can earn rewards by recommending our solutions to others.How do I refer...

There are a few HTML ground rules, that need to be followed. This should be considered for: HTML you upload into the HTML Upload and Dynamic HTML...

Security & Performance enhancements:IP restriction for API access – you can now restrict API access to your account to specific IP...

By default, campaigns older than 12 months are automatically placed within the archive. This archive is accessible by clicking the Archived tab on...

The lawful basis for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever you process personal...

Users can also click the "Forgotten Pasword" link on the login screen to instigate a password reset. 

We are closely monitoring the COVID-19 outbreak and following the advice of the UK Government.We have taken additional steps to ensure continuity...

See real-time email campaign and website interactions and track lead engagement - all from within your inbox.e-shot for Outlook helps you...

Retargeting, also known as remarketing, is a form of online advertising that can help you keep your brand in front of bounced traffic after they...

A sub-account provides an ethical wall in your e-shot database between contacts, designs, campaigns and reports. It is designed to provide an...

Your bounce rate is the percentage of email addresses that your campaign could not be delivered to. Email providers and cyber-security platforms...

There are 3 types of reports available through Custom Reports:Standard reports are available to everyone and divided into categories e.g. contacts...

Sometimes, email addresses will become undeliverable due to erroneous bounce reasons being reported back by the recipient’s email server. e-shot...

Groups listThe groups list shows all of the groups within the subaccount, with a search bar at the top of the page to quickly locate a group when...

Groups viewThe group view page shows a summary of the group information at the top of the page, along with a breakdown of which categories each of...

Accounts ListAccounts are an e-shot ultimate feature and the Accounts page is accessible from the CRM side menu. The page displays the account...

Accounts ViewThe accounts view page shows a summary of the account information at the top of the page, along with a breakdown of which categories...

Every e-shot customer is given a dedicated sending domain and IP address as part of your subscription. These  are two of the two technical elements...

Contacts ViewFrom the Contacts List page clicking on any of the main contact field values will drill down into the Contacts View page,...

Contacts ListThe Contacts page is accessible from the CRM section of the sidemenu and shows a grid of all contacts within the subaccount, along...