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Designs: HTML Upload

Help Articles

Designs: HTML Upload

September 29th, 2022 - Desjambra Kessler

As part of the latest e-shot release, we have updated the HTML upload editor design process. This help article will talk you through the new and...

End of Support for Legacy Drag & Drop editor

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End of Support for Legacy Drag & Drop editor

July 25th, 2022 - Desjambra Kessler

From 1 August 2022, we will no longer support the Legacy Drag & Drop Editor in e-shot. We introduced the Smart Editor in 2020 and this is now...

Forms: Preference Centre

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Forms: Preference Centre

July 11th, 2022 - Desjambra Kessler

There are 3 areas in e-shot that make up a ‘Preference Centre’. Settings > Preference settings - where you define the individual preferences for...

Designs: SMS

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Designs: SMS

July 6th, 2022 - Desjambra Kessler

When creating an SMS, you have to go to Designs Menu then New Design. Then click on SMS. 

Test Contact Management

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Test Contact Management

June 7th, 2022 - Desjambra Kessler

When you hit send you want to be confident that it is your best work that will be winging its way to your audience. e-shot provides a variety of...

Template Customisation - User Guide

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Template Customisation - User Guide

May 20th, 2022 - Sadie Burgess

The template you choose will be partially based on the type of message you’ll be sending, such as a marketing offer, transactional...

Campaigns: Filtering

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Campaigns: Filtering

February 1st, 2022 - Sadie Burgess

When you are setting up your campaign, there is an optional step that allows you to further segment your data by either applying a saved filter or...

Account set up: Allowlisting your e-shot domain 

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Account set up: Allowlisting your e-shot domain 

January 20th, 2022 - Sadie Burgess

What is an allowlist and why use it?   Allowlist (previously known as whitelist - see...

Send Preferences: From name and address

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Send Preferences: From name and address

January 18th, 2022 - Sadie Burgess

Each message you send out has both the sender and from address. The sender domain is what the receiving email server sees when initiating the...

Smart Editor: Using Banners

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Smart Editor: Using Banners

November 29th, 2021 - Sadie Burgess

The banner is the first element of your email that your recipients see. It is the primary position to get your message across. Smart editor allows...

Deliverability Dashboard: Engagement Deep Dive

Deliverability Help Articles

Deliverability Dashboard: Engagement Deep Dive

November 19th, 2021 - Sadie Burgess

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

Deliverability Dashboard

Help Articles Deliverability

Deliverability Dashboard

November 17th, 2021 - Sadie Burgess

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

Smart Editor: Creating a single question survey

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Smart Editor: Creating a single question survey

November 17th, 2021 - Sadie Burgess

Single question surveys are easy to assemble and a convenient way to get insight into your contacts views. And as it is only one question it is...

How does e-shot measure email opens and displays? 

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How does e-shot measure email opens and displays? 

September 22nd, 2021 - Sadie Burgess

On the face of it, one would assume that the open rate, or display rate in e-shot terminology, is the number of people who open/display your email....

Sign in with Microsoft

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Sign in with Microsoft

July 23rd, 2021 - Sadie Burgess

e-shot supports Single sign-on (SSO) via Microsoft.If you wish to use Microsoft to sign in to e-shot, simply use the same email address for your...

Settings: User management

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Settings: User management

July 22nd, 2021 - Sadie Burgess

In the user and permissions section of the settings page, account administrators are able to set up multiple users within an account or...

Smart Editor: Applying anchor tags

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Smart Editor: Applying anchor tags

June 2nd, 2021 - Sadie Burgess

Anchor tags are used to allow readers to easily travel to a specific piece of content – which is particularly useful when your email is a bit...

Smart Editor: Image Management

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Smart Editor: Image Management

May 19th, 2021 - Sadie Burgess

Image block allows you to add images in PNG, JPG, or GIF formats.Images can be uploaded to different galleries depending on how they are...

Smart Editor: Building menus

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Smart Editor: Building menus

March 15th, 2021 - Sadie Burgess

Smart Editor offers three kinds of menus: Links, icons,  links with icons. To create a menu in an email with our editor, drag-and-drop the basic...

Smart Editor: Let’s get social

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Smart Editor: Let’s get social

March 9th, 2021 - Sadie Burgess

Social media is integral to many people’s lives and a place where your customers are likely to engage with your brand – so let’s make it easy for...