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Public URL's: What’s the difference and the use cases for each

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Public URL's: What’s the difference and the use cases for each

May 9th, 2023 - Harry Thomas

We often get asked if it’s possible to share a design whether that be internally for proofing or for sharing on social media. This article explains...

Accessibility checks: How we review you emails

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Accessibility checks: How we review you emails

March 14th, 2023 - Harry Thomas

e-shot gives you a powerful set of marketing tools, but the technology is only half of the puzzle.As part of our account reviews we provide...

Campaigns: Setting up a dynamic sender alias

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Campaigns: Setting up a dynamic sender alias

March 2nd, 2023 - Sadie Burgess

The dynamic sender feature allows you to assign a different email sender to each contact, this means that you can control who it looks like the...

Forms: Protected Preference Form

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Forms: Protected Preference Form

March 1st, 2023 - Harry Thomas

We have added an additional security feature to Preference Forms.   When creating a new Preference Form, users will now have the option to turn on...

Feature Update; January 2023

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Feature Update; January 2023

January 24th, 2023 - Harry Thomas

The first e-shot release of 2023 is here. Full details for this release will be available in the release notes but this article will summarise some...

What are preference categories and how to set them up

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What are preference categories and how to set them up

January 24th, 2023 - Harry Thomas

What is a preference category? Preference categories allow you to put your preferences into different section and they enable you to split your...

Setting up UTM values in e-shot

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Setting up UTM values in e-shot

January 16th, 2023 - Harry Thomas

UTM codes help you track where website traffic is coming from, allowing you to properly measure each campaign’s, platform’s, or medium’s ROI. UTM...

End of Support for Legacy Drag & Drop editor

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End of Support for Legacy Drag & Drop editor

July 25th, 2022 - Harry Thomas

From 1 August 2022, we will no longer support the Legacy Drag & Drop Editor in e-shot. We introduced the Smart Editor in 2020 and this is now...

Forms: Preference Centre

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Forms: Preference Centre

July 11th, 2022 - Harry Thomas

There are 3 areas in e-shot that make up a ‘Preference Centre’. Settings > Preference settings - where you define the individual preferences for...

Designs: SMS

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Designs: SMS

July 6th, 2022 - Harry Thomas

When creating an SMS, you have to go to Designs Menu then New Design. Then click on SMS. 

Test Contact Management

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Test Contact Management

June 7th, 2022 - Harry Thomas

When you hit send you want to be confident that it is your best work that will be winging its way to your audience. e-shot provides a variety of...

Template Customisation - User Guide

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Template Customisation - User Guide

May 20th, 2022 - Sadie Burgess

The template you choose will be partially based on the type of message you’ll be sending, such as a marketing offer, transactional...

Supported browsers

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Supported browsers

February 1st, 2022 - Sadie Burgess

Campaigns: Filtering

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Campaigns: Filtering

February 1st, 2022 - Sadie Burgess

When you are setting up your campaign, there is an optional step that allows you to further segment your data by either applying a saved filter or...

Account set up: Allowlisting your e-shot domain 

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Account set up: Allowlisting your e-shot domain 

January 20th, 2022 - Sadie Burgess

What is an allowlist and why use it?   Allowlist (previously known as whitelist - see...

Send Preferences: From name and address

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Send Preferences: From name and address

January 18th, 2022 - Sadie Burgess

Each message you send out has both the sender and from address. The sender domain is what the receiving email server sees when initiating the...

Smart Editor: Using Banners

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Smart Editor: Using Banners

November 29th, 2021 - Sadie Burgess

The banner is the first element of your email that your recipients see. It is the primary position to get your message across. Smart editor allows...

Deliverability Dashboard: Engagement Deep Dive

Deliverability Help Articles

Deliverability Dashboard: Engagement Deep Dive

November 19th, 2021 - Sadie Burgess

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

Deliverability Dashboard

Help Articles Deliverability

Deliverability Dashboard

November 17th, 2021 - Sadie Burgess

The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...

Smart Editor: Creating a single question survey

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Smart Editor: Creating a single question survey

November 17th, 2021 - Sadie Burgess

Single question surveys are easy to assemble and a convenient way to get insight into your contacts views. And as it is only one question it is...