Help articles
CATEGORY: SettingsFeature Updates
e-shot status page and maintenance notifications
Users can now check the status and platform health of e-shot at any time on our ‘Service Status page’.
This page allows you to check the status and health of:
Console – console.e-shot.net
Sending Infrastructure – the distribution servers and services
Reporting Services – data collection and analysis
API – integration services
On this page you can also see if there is any maintenance planned so you can plan your activity around it.
Our Customer Success Team will continue to inform you of planned maintenance via email at least 48 hours in advance detailing when maintenance is taking place.
The ‘Service Status page’ can also be accessed directly from the e-shot login page as highlighted below.
The platform status follows the standard traffic light system, and if any of our systems are reporting disruption this will be visible on the status page as well as being communicated via our usual primary channels, email and in-app notifications.
Once any major release has been completed, please don’t forget to check what’s new in our release notes.
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