Help
help-articles Settings Campaigns
Campaigns: Setting up a dynamic sender alias
March 2nd, 2023 - Sadie Burgess
The dynamic sender feature allows you to assign a different email sender to each contact, this means that you can control who it looks like the...
help-articles Forms and Landing Pages
Forms: Protected Preference Form
March 1st, 2023 - Harry Thomas
We have added an additional security feature to Preference Forms. When creating a new Preference Form, users will now have the option to turn on...
help-articles Forms and Landing Pages
What are preference categories and how to set them up
January 24th, 2023 - Harry Thomas
What is a preference category? Preference categories allow you to put your preferences into different section and they enable you to split your...
Feature Update; January 2023
January 24th, 2023 - Harry Thomas
The first e-shot release of 2023 is here. Full details for this release will be available in the release notes but this article will summarise some...
help-articles Settings Integration
Setting up UTM values in e-shot
January 16th, 2023 - Harry Thomas
UTM codes help you track where website traffic is coming from, allowing you to properly measure each campaign’s, platform’s, or medium’s ROI. UTM...
Feature Update: July 2022
July 11th, 2022 - Sadie Burgess
Our July release will see some important updates to e-shot that will affect customers in specific ways. Full details will be available in the...
help-articles Forms and Landing Pages
Forms: Preference Centre
July 11th, 2022 - Harry Thomas
There are 3 areas in e-shot that make up a ‘Preference Centre’. Settings > Preference settings - where you define the individual preferences for...
Designs: SMS
July 6th, 2022 - Harry Thomas
When creating an SMS, you have to go to Designs Menu then New Design. Then click on SMS.
Test Contact Management
June 7th, 2022 - Harry Thomas
When you hit send you want to be confident that it is your best work that will be winging its way to your audience. e-shot provides a variety of...
Template Customisation - User Guide
May 20th, 2022 - Sadie Burgess
The template you choose will be partially based on the type of message you’ll be sending, such as a marketing offer, transactional...
Designs: Link Manager
March 18th, 2022 - Sadie Burgess
e-shot has its own links manager where you can add a place holder to a link to make it quicker and easier to add links within your email design....
Campaigns: Filtering
February 1st, 2022 - Sadie Burgess
When you are setting up your campaign, there is an optional step that allows you to further segment your data by either applying a saved filter or...
Forms and Landing Pages help-articles
Forms: Landing Pages
January 20th, 2022 - Sadie Burgess
A landing page effectively enables you to put a vanity URL wrapper around your sign-up form, and indeed allow you to do some other things as well....
Designs: Branding
January 20th, 2022 - Sadie Burgess
In the Branding section of the console you are able to control elements, such as your default logo, centrally. This is the place you would put your...
help-articles Deliverability Settings
Account set up: Allowlisting your e-shot domain
January 20th, 2022 - Sadie Burgess
What is an allowlist and why use it? Allowlist (previously known as whitelist - see...
help-articles Forms and Landing Pages
Forms: Sign-up forms
January 19th, 2022 - Sadie Burgess
To grow your subscriber base, you need somewhere that new subscribers can sign up. To manage your forms, go to the forms section in the main menu...
help-articles Campaigns Designs Settings
Send Preferences: From name and address
January 18th, 2022 - Sadie Burgess
Each message you send out has both the sender and from address. The sender domain is what the receiving email server sees when initiating the...
Smart Editor: Using Banners
November 29th, 2021 - Sadie Burgess
The banner is the first element of your email that your recipients see. It is the primary position to get your message across. Smart editor allows...
Deliverability help-articles Analytics
Deliverability Dashboard: Engagement Deep Dive
November 19th, 2021 - Sadie Burgess
The Deliverability Dashboard gives you a one-stop shop to monitor the health of your account. Here you can see an overview of your activity...
