Help

At e-shot we are always striving to improve and support our customers. If you have any feedback on the platform or have a suggestion you think...

How do I add a list of contacts into e-shot? If you need to add a large list into e-shot, you can easily upload a file into the system using our...

Is there a limit on how many users I can create? e-shot has absolutely no limits on users per account or sub-account.  How to add or edit a...

Why is the Send or Activate button for my campaign greyed out? Your campaign isn't yet ready to be activated for sending out yet. There may be...

Can multiple users edit one design at the same time?  No, only one user should access a design at a given moment. In addition, you should only have...

What is the definition of a display?  A display means the contact has opened your email. To find out more about how e-shot measures opens and...

What is SMS? SMS stands for Short Message Service and is also commonly referred to as a "text message". With an SMS, you can send a...

What is the e-shot dashboard page? The dashboard page is the page you will first land on after logging in to e-shot. It gives a brief overview into...

Integration can be the bane of the modern marketers’ world with systems that don’t talk to each other and developers who won’t talk to each other....

When importing contacts into e-shot, you need to make sure that your file is saved in one of the following three formats:  csv  xls or  xlsx  No...

In e-shot you are able to make use of our built-in preview function that helps to make email proofing faster and more reliable. This tool provides...