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You can use Mobile Formatting menu to configure displaying on mobiles. The settings of this section are only used to configure emails displaying on...

In Smart Editor, you can create your own modules. Modulesallow you to save any email elements to modify (if needed) and reuse it over and over.You...

In the Design menu there is a Template option. These templates are specifically for use within the Smart Editor.

What is Smart Editor version history and how to use itIf you want to undo a change that you have just made then of course you have the Undo...

You can add special links such as Unsubscribe or View in browser to emails created in  Smart editor,  i.e. *UnsubscribeURL* and *MyEshotURL*...

When a contact is deleted in e-shot; manually, in bulk or via the API, it begins a period of 30-day ‘Soft delete’ status.As a Soft delete, the...

In Smart Editor you have the choice of standard fonts ie Arial, Time NR etc, non-standard font ie Open Sans, etc and custom fonts which you can add...

If you would like to filter across either contacts, groups or accounts you can find the tool to build your desired filters in the CRM menu.

The Rest API document provides you with details of the requests that can be made to the API to retrieve or commit data to the e-shot™ marketing...

To enhance your account's security, set up two-factor authentication. Two-factor authentication (2FA) requires two forms of identification to...

Personalisation variablesIt is possible to use any e-shot field as a variable, whether it is a standard or custom field i.e....

Our Send Speed feature gives email marketers the ability to control the speed at which their campaigns are sent. By setting a number of sends per...

It is simple to install e-shot’s Web Tracking code.We will provide you with a unique javascript that needs to be placed in the Head of your...

There are a few HTML ground rules, that need to be followed. This should be considered for: HTML you upload into the HTML Upload and Dynamic HTML...

By default, campaigns older than 12 months are automatically placed within the archive. This archive is accessible by clicking the Archived tab on...

Users can also click the "Forgotten Pasword" link on the login screen to instigate a password reset. 

Retargeting, also known as remarketing, is a form of online advertising that can help you keep your brand in front of bounced traffic after they...

There are 3 types of reports available through Custom Reports:Standard reports are available to everyone and divided into categories e.g. contacts...

Sometimes, email addresses will become undeliverable due to erroneous bounce reasons being reported back by the recipient’s email server. e-shot...

Groups listThe groups list shows all of the groups within the subaccount, with a search bar at the top of the page to quickly locate a group when...