Help
Smart Editor: Stripes and how to use them
January 28th, 2021 - Sadie Burgess
All the emails in our editor are structured by a descending hierarchy of elements. Stripes that contain structures, containers and blocks are at...
Smart Editor: Basic blocks and how to use them
January 27th, 2021 - Sadie Burgess
Smart Editor has its own hierarchy of elements. We can start from the stripes and proceed in descending order, through the structures and...
Smart Editor: Appearance settings
January 27th, 2021 - Sadie Burgess
In the settings panel on the right-hand side of the Smart Editor you find the Appearance and the Content tabs.
Smart Editor: Optimising your design for mobile
January 27th, 2021 - Sadie Burgess
You can use Mobile Formatting menu to configure displaying on mobiles. The settings of this section are only used to configure emails displaying on...
Smart Editor: Modules and how to use them
January 27th, 2021 - Sadie Burgess
In Smart Editor, you can create your own modules. Modulesallow you to save any email elements to modify (if needed) and reuse it over and over.You...
Smart Editor: Templates and Template Library
January 27th, 2021 - Sadie Burgess
In the Design menu there is a Template option. These templates are specifically for use within the Smart Editor.
Smart Editor: Version History and infinite restore
January 27th, 2021 - Sadie Burgess
What is Smart Editor version history and how to use itIf you want to undo a change that you have just made then of course you have the Undo...
Smart Editor: How to insert *variable* links in your design
January 26th, 2021 - Sadie Burgess
You can add special links such as Unsubscribe or View in browser to emails created in Smart editor, i.e. *UnsubscribeURL* and *MyEshotURL*...
CRM: Deleting contacts and groups
January 26th, 2021 - Sadie Burgess
When a contact is deleted in e-shot; manually, in bulk or via the API, it begins a period of 30-day ‘Soft delete’ status.As a Soft delete, the...
Branding: How to add/manage custom fonts for use in Smart Editor
January 26th, 2021 - Sadie Burgess
In Smart Editor you have the choice of standard fonts ie Arial, Time NR etc, non-standard font ie Open Sans, etc and custom fonts which you can add...
Saved Filters
January 17th, 2021 - Sadie Burgess
If you would like to filter across either contacts, groups or accounts you can find the tool to build your desired filters in the CRM menu.
The e-shot API
January 8th, 2021 - Sadie Burgess
The Rest API document provides you with details of the requests that can be made to the API to retrieve or commit data to the e-shot™ marketing...
Introducing 2 Factor Authentication
November 12th, 2020 - Sadie Burgess
To enhance your account's security, set up two-factor authentication. Two-factor authentication (2FA) requires two forms of identification to...
Adding personalisation, custom fields information and other useful *variables* to your email message
November 12th, 2020 - Sadie Burgess
Personalisation variablesIt is possible to use any e-shot field as a variable, whether it is a standard or custom field i.e....
Campaigns - Control the speed of your email send
November 2nd, 2020 - Sadie Burgess
Our Send Speed feature gives email marketers the ability to control the speed at which their campaigns are sent. By setting a number of sends per...
Help Articles Website tracking Settings
Installing e-shot's Web Tracking on your website
October 19th, 2020 - Sadie Burgess
It is simple to install e-shot’s Web Tracking code.We will provide you with a unique javascript that needs to be placed in the Head of your...
HTML for Email guidelines
July 23rd, 2020 - Sadie Burgess
There are a few HTML ground rules, that need to be followed. This should be considered for: HTML you upload into the HTML Upload and Dynamic HTML...
Archiving Reports
June 17th, 2020 - Sadie Burgess
By default, campaigns older than 12 months are automatically placed within the archive. This archive is accessible by clicking the Archived tab on...
How do I reset my password?
June 4th, 2020 - Sadie Burgess
Users can also click the "Forgotten Pasword" link on the login screen to instigate a password reset.
How to use e-shot for re-targeting
March 8th, 2020 - Sadie Burgess
Retargeting, also known as remarketing, is a form of online advertising that can help you keep your brand in front of bounced traffic after they...