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From Friday 17th October, the way you login to e-shot will change. The process will now involve two steps for those customers using MFA to login....

What is a restricted user? A restricted user a user type available within e-shot that allows administrators to lock down their users to only being...

As part of the June 2025 e-shot release, we have made some changes to the e-shot dashboard, the very first page you land on when logging in. With...

In this article we will outline the ways you are able to embed and sign-up form onto your website. The options described below are based on the...

We often get asked if it’s possible to share a design whether that be internally for proofing or for sharing on social media. This article explains...

On the face of it, one would assume that the open rate, or display rate in e-shot terminology, is the number of people who open/display your email....

e-shot supports Single sign-on (SSO) via Microsoft.If you wish to use Microsoft to sign in to e-shot, simply use the same email address for your...

e-shot offers a high level of security to keep its users safe. The system offers users a choice of enhanced authentication when they sign in and...

What is GDPR? The GDPR, or General Data Protection Regulation, is a European privacy law that went into effect in May 2018. It regulates how...

To protect your security, you should restrict access to your account by using Multi-Factor Authentication (MFA). You will sign in using your email,...

To protect your security, you should restrict access to your account by using Multi-Factor Authentication (MFA).  You will sign in using your...

From time to time, you may wish to update your e-shot password, or you may have forgotten what it is.  To update or reset your password there are a...

What is re-targeting? Retargeting, also known as remarketing, is a method used to reach out to someone you previously made contact with....

What is a bounce? First, let's explain what a bounce is. In simple terms, a bounce is an email message that gets rejected by a mail server....

In the analytics section of e-shot, you will find ‘custom reports'. In this section, there are several reports available to you, split into...

Sometimes, email addresses will become undeliverable due to erroneous bounce reasons being reported back to e-shot by the recipient’s email server....

Every e-shot customer is given a dedicated sending domain and IP address as part of your subscription. These  are two of the two technical elements...

Importing contacts is a quick and easy way to add a larger list of contacts into e-shot. Contacts can either be imported via the API or manually...