CATEGORY: FAQsSettings

Enabling MFA: User Guide

To protect your security, you should restrict access to your account by using Multi-Factor Authentication (MFA).  

You will sign in using your email, password and authenticate with SMS or a mobile Authenticator app.  

Before you start you’re going to need a few things to hand: 

• Your smart phone  

• Authentication app on your smartphone (E.G. Microsoft authenticator IOS or Android.

• e-shot 

 

Why use MFA? 

MFA provides a second form of security when logging into your account as it requires you to enter an MFA code every 30 days or from a new location, this helps prevent unwanted access. The first time you login after enabling MFA you will be required to set it up. 

 

1. When you sign in to e-shot after MFA has been activated (by you or your administrator), you will need to sign in as normal with your email and password.  
   

2. You will then need to use your authentication app to scan the QR code that is presented on your screen. 

3. Once you have scanned the QR code present on e-shot, your authenticator will start producing a 6-digit code valid for 30 seconds. 

4. Input the code on your verification app into e-shot. Once you have inputted the MFA code you will gain access to your account. 

Please note: Once you have set-up MFA you will be required to enter a new code every 30 days and from every new device you use to login to e-shot. So, it is important you keep the MFA app on your mobile device for when it is next needed. 

If you would like to learn more about MFA and its use cases, our blog on MFA goes into more detail.

If you’re an admin looking to enforce MFA across your entire account, find our admin guide here.