Help

Demo

Book a demo

Call back

Request a call back

Events and Webinars

Check out our events and webinars

Outbox FAQs

Help Articles FAQs Campaigns

Outbox FAQs

September 24th, 2019 - Sadie Burgess

If a campaign that's queuing in the Outbox is cancelled, the campaign will move back to the Campaigns page?If a campaign was mid-send when...

Design FAQs

Help Articles Designs FAQs

Design FAQs

September 24th, 2019 - Sadie Burgess

Can I use multiple sessions to edit one message?No, only one user should access a message at a given moment and you should not use multiple browser...

Reports FAQs

Help Articles FAQs Analytics

Reports FAQs

September 24th, 2019 - Sadie Burgess

What is a Hardbounce?A hardbounce is a failure in the delivery of an email due to the recipient's email address encountering a fatal, and...

SMS FAQs

Help Articles Campaigns FAQs

SMS FAQs

September 24th, 2019 - Sadie Burgess

What is SMS? SMS stands for Short Message Service and is also commonly referred to as a "text message". With an SMS, you can send a...

Account & Dashboard FAQs

Help Articles FAQs

Account & Dashboard FAQs

September 24th, 2019 - Sadie Burgess

How can I make a suggestion for future development on the e-shot™ system?At Forfront, we thrive of feedback, and we'd love to hear what you...