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Every e-shot customer is given a dedicated sending domain and IP address as part of your subscription. These  are two of the two technical elements...

Importing contacts is a quick and easy way to add a larger list of contacts into e-shot. Contacts can either be imported via the API or manually...

I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a 1994...

Glossary of termsA/B split test: An optimisation technique that divides a contact list in smaller ‘splits’ then sends a user defined variation of...

Email Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after sending...

At e-shot we are always striving to improve and support our customers. If you have any feedback on the platform or have a suggestion you think...

How do I add a list of contacts into e-shot? If you need to add a large list into e-shot, you can easily upload a file into the system using our...

Is there a limit on how many users I can create? e-shot has absolutely no limits on users per account or sub-account.  How to add or edit a...

Why is the Send or Activate button for my campaign greyed out? Your campaign isn't yet ready to be activated for sending out yet. There may be...

Can multiple users edit one design at the same time?  No, only one user should access a design at a given moment. In addition, you should only have...

What is the definition of a display?  A display means the contact has opened your email. To find out more about how e-shot measures opens and...

What is SMS? SMS stands for Short Message Service and is also commonly referred to as a "text message". With an SMS, you can send a...

What is the e-shot dashboard page? The dashboard page is the page you will first land on after logging in to e-shot. It gives a brief overview into...