Help
Where has my padding gone?
October 30th, 2019 - Sadie Burgess
I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a 1994...
Glossary of Terms
October 16th, 2019 - Harry Thomas
Glossary of termsA/B split test: An optimisation technique that divides a contact list in smaller ‘splits’ then sends a user defined variation of...
Email Forensics
October 15th, 2019 -
Email Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after sending...
Suggestions and Feedback
September 24th, 2019 - Sadie Burgess
At e-shot we are always striving to improve and support our customers. If you have any feedback on the platform or have a suggestion you think...
Settings FAQs
September 24th, 2019 - Sadie Burgess
Is there a limit on how many users I can create? e-shot has absolutely no limits on users per account or sub-account. How to add or edit a...
Campaigns FAQs
September 24th, 2019 - Sadie Burgess
Why is the Send or Activate button for my campaign greyed out? Your campaign isn't yet ready to be activated for sending out yet. There may be...
Design FAQs
September 24th, 2019 - Sadie Burgess
Can multiple users edit one design at the same time? No, only one user should access a design at a given moment and you should not use multiple...
Reports FAQs
September 24th, 2019 - Sadie Burgess
What is the definition of a display? A display means the contact has opened your email. To find out more about how e-shot measures opens and...
Account & Dashboard FAQs
September 24th, 2019 - Sadie Burgess
What is the e-shot dashboard page? The dashboard page is the page you will first land on after logging in to e-shot. It gives a brief overview into...

