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Where has my padding gone?

Designs FAQs

Where has my padding gone?

October 30th, 2019 - Sadie Burgess

I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a 1994...

Glossary of Terms

FAQs Customer Success

Glossary of Terms

October 16th, 2019 - Harry Thomas

Glossary of termsA/B split test: An optimisation technique that divides a contact list in smaller ‘splits’ then sends a user defined variation of...

Email Forensics

Designs FAQs Analytics

Email Forensics

October 15th, 2019 -

Email Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after sending...

Suggestions and Feedback

Customer Success FAQs

Suggestions and Feedback

September 24th, 2019 - Sadie Burgess

At e-shot we are always striving to improve and support our customers. If you have any feedback on the platform or have a suggestion you think...

CRM FAQs

FAQs CRM

CRM FAQs

September 24th, 2019 - Sadie Burgess

How do I add a list of contacts into e-shot? If you need to add a large list into e-shot, you can easily upload a file into the system using our...

Settings FAQs

Settings FAQs

Settings FAQs

September 24th, 2019 - Sadie Burgess

Is there a limit on how many users I can create? e-shot has absolutely no limits on users per account or sub-account.  How to add or edit a...

Campaigns FAQs

FAQs Campaigns

Campaigns FAQs

September 24th, 2019 - Sadie Burgess

Why is the Send or Activate button for my campaign greyed out? Your campaign isn't yet ready to be activated for sending out yet. There may be...

Design FAQs

Designs FAQs

Design FAQs

September 24th, 2019 - Sadie Burgess

Can multiple users edit one design at the same time? No, only one user should access a design at a given moment and you should not use multiple...

Reports FAQs

FAQs Analytics

Reports FAQs

September 24th, 2019 - Sadie Burgess

What is the definition of a display? A display means the contact has opened your email. To find out more about how e-shot measures opens and...

SMS FAQs

Campaigns FAQs

SMS FAQs

September 24th, 2019 - Sadie Burgess

What is SMS? SMS stands for Short Message Service and is also commonly referred to as a "text message". With an SMS, you can send a...

Account & Dashboard FAQs

FAQs

Account & Dashboard FAQs

September 24th, 2019 - Sadie Burgess

What is the e-shot dashboard page? The dashboard page is the page you will first land on after logging in to e-shot. It gives a brief overview into...