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How do I reset my password?

How do I reset my password?

Users can also click the "Forgotten Pasword" link on the login screen to instigate a password reset. 

forgotten password email prompt

All passwords need to be between eight and 16 characters and include at least one uppercase, one lowercase, one symbol and one number.

create a new password

Alternatively, you account administrator can trigger a "change password" email to be sent to you from the settings area within the e-shot console.

The reset password link within the reset email is only active for one hour and cannot be used more than once for security reasons.



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