Help

Demo

Book a demo

Call back

Request a call back

Events and Webinars

Check out our events and webinars

Smart Editor: Stripes and how to use them

Help Articles Designs

Smart Editor: Stripes and how to use them

January 28th, 2021 - Sadie Burgess

All the emails in our editor are structured by a descending hierarchy of elements. Stripes that contain structures, containers and blocks are at...

Smart Editor: Basic blocks and how to use them

Help Articles Designs

Smart Editor: Basic blocks and how to use them

January 27th, 2021 - Sadie Burgess

Smart Editor has its own hierarchy of elements. We can start from the stripes and proceed in descending order, through the structures and...

Smart Editor: Appearance settings

Help Articles Designs

Smart Editor: Appearance settings

January 27th, 2021 - Sadie Burgess

In the settings panel on the right-hand side of the Smart Editor you find the Appearance and the Content tabs.

Smart Editor: Optimising your design for mobile

Help Articles Designs

Smart Editor: Optimising your design for mobile

January 27th, 2021 - Sadie Burgess

You can use Mobile Formatting menu to configure displaying on mobiles. The settings of this section are only used to configure emails displaying on...

Smart Editor: Modules and how to use them

Help Articles Designs

Smart Editor: Modules and how to use them

January 27th, 2021 - Sadie Burgess

In Smart Editor, you can create your own modules. Modulesallow you to save any email elements to modify (if needed) and reuse it over and over.You...

Smart Editor: Templates and Template Library

Help Articles Designs

Smart Editor: Templates and Template Library

January 27th, 2021 - Sadie Burgess

In the Design menu there is a Template option. These templates are specifically for use within the Smart Editor.

Smart Editor: Version History and infinite restore

Help Articles Designs

Smart Editor: Version History and infinite restore

January 27th, 2021 - Sadie Burgess

What is Smart Editor version history and how to use itIf you want to undo a change that you have just made then of course you have the Undo...

Smart Editor: How to insert *variable* links in your design

Help Articles Designs

Smart Editor: How to insert *variable* links in your design

January 26th, 2021 - Sadie Burgess

You can add special links such as Unsubscribe or View in browser to emails created in  Smart editor,  i.e. *UnsubscribeURL* and *MyEshotURL*...

Branding: How to add/manage custom fonts for use in Smart Editor

Help Articles Designs

Branding: How to add/manage custom fonts for use in Smart Editor

January 26th, 2021 - Sadie Burgess

In Smart Editor you have the choice of standard fonts ie Arial, Time NR etc, non-standard font ie Open Sans, etc and custom fonts which you can add...

Adding personalisation, custom fields information and other useful *variables* to your email message

Help Articles Designs CRM

Adding personalisation, custom fields information and other useful *variables* to your email message

November 12th, 2020 - Sadie Burgess

Personalisation variablesIt is possible to use any e-shot field as a variable, whether it is a standard or custom field i.e....

HTML for Email guidelines

Help Articles Designs

HTML for Email guidelines

July 23rd, 2020 - Sadie Burgess

There are a few HTML ground rules, that need to be followed. This should be considered for: HTML you upload into the HTML Upload and Dynamic HTML...

Linking to a calendar in your emails

Help Articles Designs

Linking to a calendar in your emails

January 6th, 2020 - Sadie Burgess

Ever wanted a recipient of your emails to easily add one of your events to their calendar? In a few steps, this is achievable in your emails and...

Where has my padding gone?

Help Articles Designs FAQs

Where has my padding gone?

October 30th, 2019 - Sadie Burgess

I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a 1994...

Send Forensics

Help Articles Designs FAQs Analytics

Send Forensics

October 15th, 2019 -

Send Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after sending...

Design FAQs

Help Articles Designs FAQs

Design FAQs

September 24th, 2019 - Sadie Burgess

Can I use multiple sessions to edit one message?No, only one user should access a message at a given moment and you should not use multiple browser...

Message preview

Help Articles Designs

Message preview

September 2nd, 2019 - Sadie Burgess

In e-shot you are able to make use of our built-in preview function that helps to make email proofing faster and more reliable. This tool provides...