Help
Smart Editor: Stripes and how to use them
January 28th, 2021 - Sadie Burgess
All the emails in our editor are structured by a descending hierarchy of elements. Stripes that contain structures, containers and blocks are at...
Smart Editor: Basic blocks and how to use them
January 27th, 2021 - Sadie Burgess
Smart Editor has its own hierarchy of elements. We can start from the stripes and proceed in descending order, through the structures and...
Smart Editor: Appearance settings
January 27th, 2021 - Sadie Burgess
In the settings panel on the right-hand side of the Smart Editor you find the Appearance and the Content tabs.
Smart Editor: Optimising your design for mobile
January 27th, 2021 - Sadie Burgess
You can use Mobile Formatting menu to configure displaying on mobiles. The settings of this section are only used to configure emails displaying on...
Smart Editor: Modules and how to use them
January 27th, 2021 - Sadie Burgess
In Smart Editor, you can create your own modules. Modulesallow you to save any email elements to modify (if needed) and reuse it over and over.You...
Smart Editor: Templates and Template Library
January 27th, 2021 - Sadie Burgess
In the Design menu there is a Template option. These templates are specifically for use within the Smart Editor.
Smart Editor: Version History and infinite restore
January 27th, 2021 - Sadie Burgess
What is Smart Editor version history and how to use itIf you want to undo a change that you have just made then of course you have the Undo...
Smart Editor: How to insert *variable* links in your design
January 26th, 2021 - Sadie Burgess
You can add special links such as Unsubscribe or View in browser to emails created in Smart editor, i.e. *UnsubscribeURL* and *MyEshotURL*...
Branding: How to add/manage custom fonts for use in Smart Editor
January 26th, 2021 - Sadie Burgess
In Smart Editor you have the choice of standard fonts ie Arial, Time NR etc, non-standard font ie Open Sans, etc and custom fonts which you can add...
Adding personalisation, custom fields information and other useful *variables* to your email message
November 12th, 2020 - Sadie Burgess
Personalisation variablesIt is possible to use any e-shot field as a variable, whether it is a standard or custom field i.e....
HTML for Email guidelines
July 23rd, 2020 - Sadie Burgess
There are a few HTML ground rules, that need to be followed. This should be considered for: HTML you upload into the HTML Upload and Dynamic HTML...
Linking to a calendar in your emails
January 6th, 2020 - Sadie Burgess
Ever wanted a recipient of your emails to easily add one of your events to their calendar? In a few steps, this is achievable in your emails and...
Where has my padding gone?
October 30th, 2019 - Sadie Burgess
I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a 1994...
Help Articles Designs FAQs Analytics
Send Forensics
October 15th, 2019 -
Send Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after sending...
Design FAQs
September 24th, 2019 - Sadie Burgess
Can I use multiple sessions to edit one message?No, only one user should access a message at a given moment and you should not use multiple browser...
Message preview
September 2nd, 2019 - Sadie Burgess
In e-shot you are able to make use of our built-in preview function that helps to make email proofing faster and more reliable. This tool provides...