Help

Over time, every email list accumulates subscribers who stop opening/displaying, clicking, or engaging with your messages. While it might be...

Email  is one of the most powerful owned channels, but only when people actually read and engage with your emails. High unsubscribe rates, low open...

The tagging feature allows you to easily organise and manage your designs and campaigns by applying specific tags that can also be used for...

e-shot’s social share feature helps your subscribers to share your emails with their networks and helps you gain new subscribers from those shared...

Automated Series can be used to cater for all kinds of triggered campaigns, from welcome emails when recipient's sign-up, and more, in this...

Automated Series can be used to cater for all kinds of triggered campaigns, from welcome emails when recipient's sign-up, and more, in this...

In this article, we will cover the set up needed on e-shot to use the integration with Microsoft Teams. If you are looking for a full set up guide,...

In this help article we will go through all the steps necessary to setup your integration between e-shot and Microsoft Teams: an integration great...

In this article, we will cover the set up needed on Microsoft Teams to use its integration to e-shot. If you are looking for a full set up guide,...

The Automated Series campaign allows you to set a series of steps which will automatically do the work for you, once it’s been activated. Common...

In this article we will be looking at Automated Series campaigns and how you can view the contacts progress through your series’ steps as well as...

The Recurrent campaign type allows you to either set up a repeating, scheduled campaign to send at a frequency of your choice. Examples include a...

In this help article we will delve into how tags can be set on your campaign and used to benchmark your campaigns. Benchmarking is a new feature...

The ‘New single send campaign’ offers the same functionality as the legacy single send campaign but with an improved overall user experience.  New...

The campaign approvals feature is a way to receive an approval on your campaign before it is sent to contacts. Please note, although a campaign is...

Within e-shot you have a few ways to segment your data (contacts). In this help document, we will be covering some of the main ways you can do so....

Audience filtering is a way for you to target specific demographics of your chosen audience. There are a couple of ways you can do this; saved...

Campaign setup tab: Audience  Your audience is all the people who will receive your campaign. An audience will be made up of groups, preferences,...

Campaign actions have remained the same in the new campaigns experience however you can now perform them all whilst on the campaigns list...

As part of the new campaigns experience, we have added the addition of the ‘History’ tab. This tab acts as an audit for the campaign, it will...