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Introducing 2 Factor Authentication

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Introducing 2 Factor Authentication

November 12th, 2020 - Sadie Burgess

To enhance your account's security, set up two-factor authentication. Two-factor authentication (2FA) requires two forms of identification to...

Adding personalisation, custom fields information and other useful *variables* to your email message

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Adding personalisation, custom fields information and other useful *variables* to your email message

November 12th, 2020 - Sadie Burgess

Personalisation variables

It is possible to use any e-shot field as a variable, whether it is a standard or custom field i.e....

Campaigns - Control the speed of your email send

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Campaigns - Control the speed of your email send

November 2nd, 2020 - Sadie Burgess

Our Send Speed feature gives email marketers the ability to control the speed at which their campaigns are sent. By setting a number of sends...

Installing e-shot's Web Tracking on your website

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Installing e-shot's Web Tracking on your website

October 19th, 2020 - Sadie Burgess

It is simple to install e-shot’s Web Tracking code.

We will provide you with a unique javascript that needs to be placed in the Head of...

Design Studio

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Design Studio

July 23rd, 2020 - Bart Tutaj

Design Studio Overview

The Design Studio contains all of the messages that have been previously created using any of the...

HTML for Email guidelines

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HTML for Email guidelines

July 23rd, 2020 - Bart Tutaj

There are a few HTML ground rules, that need to be followed. This should be considered for: 

  • HTML you upload into the HTML...

Design Studio - Drag and Drop

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Design Studio - Drag and Drop

July 14th, 2020 - Sadie Burgess

Design Studio Overview

The Design Studio contains all of the messages that have been previously created using any of the...

Checking the links in your email designs (link validation)

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Checking the links in your email designs (link validation)

June 17th, 2020 - Sadie Burgess

Your call to action is arguably the most important thing within your email design so it is critical that the links that you place within your...

Archiving Reports

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Archiving Reports

June 17th, 2020 - Sadie Burgess

By default, campaigns older than 12 months are automatically placed within the archive. 

This archive is accessible by clicking the...

Lawful basis for processing data and the evidence required

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Lawful basis for processing data and the evidence required

June 12th, 2020 - Sadie Burgess

The lawful basis for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever you process personal...

Settings: User management

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Settings: User management

June 4th, 2020 - Sadie Burgess

In the settings section, account administrators are able to setup multiple users within an account or subaccount, each with specific permissions...

How do I reset my password?

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How do I reset my password?

June 4th, 2020 - Sadie Burgess

Users can also click the "Forgotten Pasword" link on the

Creating a single question survey

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Creating a single question survey

April 29th, 2020 - Sadie Burgess

Single question surveys are easy to assemble and a convenient way to get insight into your contacts views. And as it is only one question it is...

How to use e-shot for re-targeting

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How to use e-shot for re-targeting

March 8th, 2020 - Sadie Burgess

Retargeting, also known as remarketing, is a form of online advertising that can help you keep your brand in front of...

Using sub-accounts as part of your data management process

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Using sub-accounts as part of your data management process

March 6th, 2020 - Sadie Burgess

A sub-account provides an ethical wall in your e-shot database between contacts, designs, campaigns and reports. It is designed to provide an...

Custom Reports

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Custom Reports

February 21st, 2020 - Sadie Burgess

There are 3 types of reports available through Custom Reports:


  • Standard reports are available to everyone and divided into...

Hard bounce resets

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Hard bounce resets

February 10th, 2020 - Sadie Burgess

Sometimes, email addresses will become undeliverable due to erroneous bounce reasons being reported back by the recipient’s email server. e-shot...

CRM - Groups List

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CRM - Groups List

January 31st, 2020 - Mark Hawkins

Groups list

The groups list shows all of the groups within the subaccount, with a search bar at the top of the page to quickly locate a...

CRM - Groups View

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CRM - Groups View

January 31st, 2020 - Mark Hawkins

Groups view

The group view page shows a summary of the group information at the top of the page, along with a breakdown of which...

CRM - Accounts List

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CRM - Accounts List

January 31st, 2020 - Mark Hawkins

Accounts List

Accounts are a Marketing Cloud feature and the Accounts page is accessible from the CRM sidemenu. The page displays...

Solutions

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Email marketing healthcheck

We are confident that we can help you, which is why we offer a free healthcheck to identify potential issues with your current programme and free advice on things that could be done to improve it.

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