Outbox FAQs

If a campaign that's queuing in the Outbox is cancelled, the campaign will move back to the Campaigns page?

If a campaign was mid-send when cancelled in the Outbox, the campaign will move through to the Reports page, as if a campaign were actually sent. This report will show the sent number of contacts based upon on how many emails were generated before it was cancelled.

If I cancel a campaign that's queuing in the Outbox, where does it go?

If a campaign that's queuing in the Outbox is cancelled, the campaign will move back to the Campaigns page.

How can I edit a campaign that's already been queued?

Simply cancel the messages it's queuing, return to the Campaigns page, and edit your campaign.