Help
Custom Reports
February 21st, 2020 - Sadie Burgess
There are 3 types of reports available through Custom Reports:Standard reports are available to everyone and divided into categories e.g. contacts...
Hard bounce resets
February 10th, 2020 - Sadie Burgess
Sometimes, email addresses will become undeliverable due to erroneous bounce reasons being reported back by the recipient’s email server. e-shot...
CRM - Groups List
January 31st, 2020 -
Groups listThe groups list shows all of the groups within the subaccount, with a search bar at the top of the page to quickly locate a group when...
CRM - Groups View
January 31st, 2020 -
Groups viewThe group view page shows a summary of the group information at the top of the page, along with a breakdown of which categories each of...
CRM - Accounts List
January 31st, 2020 -
Accounts ListAccounts are an e-shot ultimate feature and the Accounts page is accessible from the CRM side menu. The page displays the account...
CRM - Accounts View
January 31st, 2020 - Sadie Burgess
Accounts ViewThe accounts view page shows a summary of the account information at the top of the page, along with a breakdown of which categories...
CRM - Contact View
January 30th, 2020 - Sadie Burgess
Contacts ViewFrom the Contacts List page clicking on any of the main contact field values will drill down into the Contacts View page,...
CRM - Contacts List
January 30th, 2020 - Sadie Burgess
Contacts ListThe Contacts page is accessible from the CRM section of the sidemenu and shows a grid of all contacts within the subaccount, along...
Linking to a calendar in your emails
January 6th, 2020 - Sadie Burgess
Ever wanted a recipient of your emails to easily add one of your events to their calendar? In a few steps, this is achievable in your emails and...
CRM - Importing Contacts
November 6th, 2019 - Sadie Burgess
Contacts can either be entered into e-shot™ through our API, or imported through the e-shot™ UI using a CSV, XLS or XLSX file. Importing contacts...
CRM - Engagement Categories
October 30th, 2019 - Sadie Burgess
With e-shot you can keep a close eye on the health of your contact data simply and efficiently. As part of our new interface the contact management...
Where has my padding gone?
October 30th, 2019 - Sadie Burgess
I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a 1994...
Help Articles Designs FAQs Analytics
Send Forensics
October 15th, 2019 -
Send Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after sending...
Help Articles Settings Integration
Canddi
October 9th, 2019 - Sadie Burgess
CANDDi Tracking Located within the Integrations tab of the Settings page, CANDDi Tracking allows users to see detailed information about what their...
Settings
October 9th, 2019 -
Settings OverviewUseful for both the account administrator and users of the account, the Settings page is split into 6 tabs for an account...
Outbox
October 9th, 2019 - Sadie Burgess
Outbox OverviewThe Outbox is considered the departure area of the e-shot™ system. From here, campaigns are queued to be sent and will move across...
Campaigns - Automated Series
October 7th, 2019 - Sadie Burgess
CampaignsThe Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...
Campaigns - Date driven campaigns
October 7th, 2019 - Sadie Burgess
CampaignsThe Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...