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Custom Reports

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Custom Reports

February 21st, 2020 - Sadie Burgess

There are 3 types of reports available through Custom Reports:Standard reports are available to everyone and divided into categories e.g. contacts...

Hard bounce resets

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Hard bounce resets

February 10th, 2020 - Sadie Burgess

Sometimes, email addresses will become undeliverable due to erroneous bounce reasons being reported back by the recipient’s email server. e-shot...

CRM - Groups List

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CRM - Groups List

January 31st, 2020 -

Groups listThe groups list shows all of the groups within the subaccount, with a search bar at the top of the page to quickly locate a group when...

CRM - Groups View

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CRM - Groups View

January 31st, 2020 -

Groups viewThe group view page shows a summary of the group information at the top of the page, along with a breakdown of which categories each of...

CRM - Accounts List

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CRM - Accounts List

January 31st, 2020 -

Accounts ListAccounts are an e-shot ultimate feature and the Accounts page is accessible from the CRM side menu. The page displays the account...

CRM - Accounts View

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CRM - Accounts View

January 31st, 2020 - Sadie Burgess

Accounts ViewThe accounts view page shows a summary of the account information at the top of the page, along with a breakdown of which categories...

CRM - Contact View

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CRM - Contact View

January 30th, 2020 - Sadie Burgess

Contacts ViewFrom the Contacts List page clicking on any of the main contact field values will drill down into the Contacts View page,...

CRM - Contacts List

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CRM - Contacts List

January 30th, 2020 - Sadie Burgess

Contacts ListThe Contacts page is accessible from the CRM section of the sidemenu and shows a grid of all contacts within the subaccount, along...

Linking to a calendar in your emails

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Linking to a calendar in your emails

January 6th, 2020 - Sadie Burgess

Ever wanted a recipient of your emails to easily add one of your events to their calendar? In a few steps, this is achievable in your emails and...

CRM - Importing Contacts

CRM Help Articles

CRM - Importing Contacts

November 6th, 2019 - Sadie Burgess

Contacts can either be entered into e-shot™ through our API, or imported through the e-shot™ UI using a CSV, XLS or XLSX file.  Importing contacts...

CRM - Engagement Categories

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CRM - Engagement Categories

October 30th, 2019 - Sadie Burgess

With e-shot you can keep a close eye on the health of your contact data simply and efficiently. As part of our new interface the contact management...

Where has my padding gone?

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Where has my padding gone?

October 30th, 2019 - Sadie Burgess

I’m sure we all want that comfortable, roomy spacing around our text (and images, used carefully!), to make sure our emails don’t look like a 1994...

Glossary of Terms

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Glossary of Terms

October 16th, 2019 -

Glossary of terms

Send Forensics

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Send Forensics

October 15th, 2019 -

Send Forensics is an email deliverability service that provides useful information about your emails and email campaigns before and after sending...

Canddi

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Canddi

October 9th, 2019 - Sadie Burgess

CANDDi Tracking Located within the Integrations tab of the Settings page, CANDDi Tracking allows users to see detailed information about what their...

Settings

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Settings

October 9th, 2019 -

Settings OverviewUseful for both the account administrator and users of the account, the Settings page is split into 6 tabs for an account...

Reports

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Reports

October 9th, 2019 - Sadie Burgess

Reports Overview

Outbox

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Outbox

October 9th, 2019 - Sadie Burgess

Outbox OverviewThe Outbox is considered the departure area of the e-shot™ system. From here, campaigns are queued to be sent and will move across...

Campaigns - Automated Series

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Campaigns - Automated Series

October 7th, 2019 - Sadie Burgess

CampaignsThe Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...

Campaigns - Date driven campaigns

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Campaigns - Date driven campaigns

October 7th, 2019 - Sadie Burgess

CampaignsThe Campaigns page lists all of your previously created campaigns, ordered chronologically. There are a number of different campaign...