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Established customer service

40% of our business comes from referrals

Cargo:

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Cargo HomeShop is the trading name of J W Carpenter Ltd. The very first store was opened in London by 20 year old James Waller Carpenter in 1876.

The store sold a range of cookware, cast iron utensils, cleaning materials and other household products. In 1967 the company's reputation for uncompromising value and dedicated customer service was recognised by the grant of a warrant to supply the household of Her Majesty the Queen. In September 1997 the company acquired RJ's HomeShop Ltd. Today the Cargo HomeShop brand epitomises contemporary furniture and aspirational homewares at affordable prices.

Cargo regularly use e-shot to send offers via email, to further benefit from e-shot's offering they opted for a survey module to gather quality information from their customers with minimal administration.

Cargo Testimonial:

"e-shot is used to keep the clients in our sector up to date with our services and distribute a monthly Advice Newsletter, whilst at the same time giving us the opportunity to monitor client interest and refine our approach"